I have Exchange 2003 with sp2. Activesync is turned on according to the settings in the system manager. I have tred to connect using a Verizon Droid but cannot. Some basic troubleshooting with another type of phone still does not work which leads me to thing the issue is within Exchange itself. There are not many settings to configure with Activesync and there are no errors appearing in the event viewer. Does anyone know any troubleshooting steps I can take?Thanks in advance.

Hi There,Please check the connectivity of the server via internet. This is mainly caused by firewalls. I experienced the same thing sometime back. Please provide additional information of the firewall setup and how it is published to the internet ex:ISARukshan

Please Post this under MOBility Section of this Forum. http://social.technet.microsoft.com/Forums/en-US/exchangesvrmobility/threads also try running the below tool to make sure it is configured properly. https://www.testexchangeconnectivity.com/Vinod |CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3|

Hi Berlan, Have you tried Windows Mobile powered device? Do it work? If not, what's the error received in the device? Please run an ActiveSync test in the following site and paste the result here. https://www.testexchangeconnectivity.com/ Thanks, Elvis

Hi Elvis, I didn't know about this tool "testexchangeconnectivity". It is very useful and solve many problems which we face at our offices as well as customer sites. Thanks 10,000 times. Rukshan