Error accessing RPC performance data. The RPC performance counters are not present in the file <file path and name>. The following counters are missing: <very long list of counters>. I was hoping to get this information to help troubleshoot recent 1022, 4001, and 1016 events. Testexchangeconnectivity.com shows ActiveSync and Outlook Anywhere are working fine. However, we are getting intermittent Outlook Anywhere connectivity reports from users. Your assistance is appreciated.

Hi BoundlessData, You may post the error Event ID here. Will this be helpful? 1022: Suppress MSExchangeIS Mailbox Store Logons 1022 Events http://social.technet.microsoft.com/Forums/en/exchangesvradmin/thread/617f2ace-b897-474a-bd97-9fefb1bf879a 4001: Information Store is stopped, 4001 logged in Eventviewer http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/2a9e0fde-ea91-46f9-a113-82c870aee609Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hello Frank, Thank you for the information pertaining to events 1022 and 4001. That is very helpful but it does not help explain why the Performance Troubleshooter cannot access RPC performance data. I would like to run the report so that I can see if we are actually having trouble with the RPC and why. Some Outlook Anywhere users are reporting that Outlook stops and displays the message "trying to connect" for two and three minutes at a time disrupting their work. Tina M. White Boundless Data