We recently migrated from Exchange 2003 enterprise to Exchange 2007 Enterprise. I have entered the key correctly but still unable to mount more than 5 databases. I know the enterprise product allows for 50 storage groups and databases. I've reinsatlled SP3 Rollup 7 too. Microsoft Exchange Error Failed to mount database 'CCC'. CCC Failed Error: Exchange is unable to mount the database that you specified. Specified database: HCEXCHSRV\Third Storage Group\CCC; Error code: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-2147467259)

Exactly more that 5 you can't mount? Have you tried when possible to restart the IS service and/or the server?Sukh

I can only mount (4) users databases and (1) public folder. I have tried several times to reboot and restart the IS service.

If you start a new thread for the same issue it's a good idea to link to the old one otherwise you might get a lot of repeat questions: http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/db625f29-c5fb-4869-8bbd-3ee3f173d022/#b735dcac-2c84-4e2f-bd6a-e39a02afeabf

Hey guys, does anyone have any ideas regarding my problem?

Well it seems like Exch thinks you dont have enterprise, are you sure the right key was used and you are using Ent edition?Sukh

Name Site ServerRole Edition AdminDisplayVe rsion ---- ---- ---------- ------- -------------- HCEXCHSRV Default-First-Sit... Mailbox,... Enterprise Version 8.3...

I think you may want to open a call with MSFT, it doesn't make sense to me. Was this a new install?Sukh

On Thu, 24 May 2012 12:23:45 +0000, Nismo350 wrote: >Hey guys, does anyone have any ideas regarding my problem? Have a look at the application event log. Filter on the event source "MSExchangeIS Mailbox Store" and see if there's an eventID 1216 (Standard) or 1217 (Enterprise) when you start the server. If it's 1216 the outfit that sold you the key gave you the wrong one. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Hi Nismo, Any update for your issue? Regards! TechNet Subscriber Support in forum if you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Gavin TechNet Community Support

Hi Nismo, Any update for your issue? Regards! TechNet Subscriber Support in forum if you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Gavin TechNet Community Support

There are no EventId for 1216 and the only ones for 1217 are similar to this one: Log Name: Application Source: MSExchangeIS Mailbox Store Date: 3/3/2012 6:30:39 AM Event ID: 1217 Task Category: Storage Limits Level: Information Keywords: Classic User: N/A Computer: HCEXCHSRV.co.hernando.fl.us Description: The Exchange store 'First Storage Group\BOCC' has unlimited storage capacity. The current physical size of this database (the .edb file) is 250 GB. The only size constraint for this database is the maximum size that is supported by the database storage engine (16000 GB). Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="MSExchangeIS Mailbox Store" /> <EventID Qualifiers="16404">1217</EventID> <Level>4</Level> <Task>20</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-03-03T11:30:39.000000000Z" /> <EventRecordID>9559506</EventRecordID> <Channel>Application</Channel> <Computer>HCEXCHSRV.co.hernando.fl.us</Computer> <Security /> </System> <EventData> <Data>First Storage Group\BOCC</Data> <Data>16000</Data> <Data>250</Data> </EventData> </Event>

There are no EventId for 1216 and the only ones for 1217 are similar to this one: Log Name: Application Source: MSExchangeIS Mailbox Store Date: 3/3/2012 6:30:39 AM Event ID: 1217 Task Category: Storage Limits Level: Information Keywords: Classic User: N/A Computer: HCEXCHSRV.co.hernando.fl.us Description: The Exchange store 'First Storage Group\BOCC' has unlimited storage capacity. The current physical size of this database (the .edb file) is 250 GB. The only size constraint for this database is the maximum size that is supported by the database storage engine (16000 GB). Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="MSExchangeIS Mailbox Store" /> <EventID Qualifiers="16404">1217</EventID> <Level>4</Level> <Task>20</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-03-03T11:30:39.000000000Z" /> <EventRecordID>9559506</EventRecordID> <Channel>Application</Channel> <Computer>HCEXCHSRV.co.hernando.fl.us</Computer> <Security /> </System> <EventData> <Data>First Storage Group\BOCC</Data> <Data>16000</Data> <Data>250</Data> </EventData> </Event>

Hey Sukh828, This was not a new install. Part of a migration from Exchange 2003 to 2007.

Hey Sukh828, This was not a new install. Part of a migration from Exchange 2003 to 2007.

So a new install of 2007 in an existing 2003 Org. Even so, Exch seems to think it's running Ent but only allows 5 DB to be mounted, which is confusing. What if you run the ExchBPA, what does that report for the edition?Sukh

So a new install of 2007 in an existing 2003 Org. Even so, Exch seems to think it's running Ent but only allows 5 DB to be mounted, which is confusing. What if you run the ExchBPA, what does that report for the edition?Sukh

Hi NIsmo, Please refer to below KB, http://support.microsoft.com/kb/925825 it is realted to your issue. If the issue still exists, please feel free let us know. Regards!Gavin TechNet Community Support

Hi NIsmo, Please refer to below KB, http://support.microsoft.com/kb/925825 it is realted to your issue. If the issue still exists, please feel free let us know. Regards!Gavin TechNet Community Support

I changed the value for msexchMaxStorageGroups and msExchMaxStoresTotalon Information store from 5 to 50. It now appears to work. Thanks