Exchange 2007 Submission Queue corrupted
Hi,We've encountered a problem where the Submission queue appears to be corrupted and causes the transport service to keep restarting itself. There's about 2,000 messages in the queue, but we can't get to them as you can't export or manipulate that queue. I've not redirected mail via another Hub Transport role on a different server, but don't know what to do with the mail.que file that won't process.Any ideas on how to fix this would be helpful. I haven't been able to find the cause, but assume there's a dodgy message in there somewhere.Thanks,Ben
November 10th, 2009 3:34pm
here is how you can clean the queue http://technet.microsoft.com/en-us/library/bb123535.aspxon exchange 2007.or
Stop Exchange Transport
Browse to the folder where mail.que is stored (By Default it will be c:\program files\Microsoft\Exchange Server\TransportRoles\data\Queue)
Delete or move everything there
Start the Exchange Transport
Raj
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November 10th, 2009 4:02pm
Thanks for the link. I've been through those TechNet articles and it doesn't look like they'll work here:
"You cannot remove a message from the Submission queue."
The submission queue appears to be impossible to manipulate.
November 10th, 2009 4:49pm
And ideally we'd like to recover the messages in that queue. There must be some way to get them out.
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November 10th, 2009 4:51pm
By exporting the information from the queue with get-message, I can see that it's now turned all the message that were in there in to NDRs. However, it's still not processing them.
November 10th, 2009 6:02pm
Hi,
I suggest you take the following steps:
Backup Queue folder
Stop Transport Service
Ran eseutil /mh against mail.que on the production folder to verify if its a dirty shut down status.
Ran eseutil /p on mail.que, to repair the database
Remove all other file in Queue folder except repaired mail.que
Started Transport Service
Force the queue to connect and test the issue.
Eseutil
http://technet.microsoft.com/en-us/library/aa998249.aspx
Thanks,
Elvis
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November 12th, 2009 12:51pm