Wanting to add to the Subject line on certain emails coming in from outside.

Running Exchange 2k7 sp1

Setup rule under Org Conf / Hub Transport

First steps > Created email enabled Dist Group (ABC) with say an email of abc@company.com then put myself as member (John Smith)

Went over to Transport rules (MS Exchange/Org Config/Hub Transport) and setup a new transport rule using option > "When sent to member of Dist Group" I Chose the "ABC" Dist group I just set up (all good) ...

then I chose next and the option "Prepend the subject line with string" and added the word  "ABC" ... again all good

Tested from outside and all went well.. (Sent email from my outside email account to the internal Dist Group email account (abc@company.com) .. When the email came in it was "Prepended" with the word ABC in front of the subject line. (looked like this> Subject: ABC plus (Whatever the end user types for their subject line)

Now setup up second one (New dist group (ABC2) with abc2@company.com email address. but same member (john smith)

Now new Transport rule following the same things as above but using the new dist group (ABC2) with me (John Smith) added in that new dist group (ABC2) with a different "prepend" (TEST) to the subject line.

Now this is where the issue comes in .. when I send an outside email to either one they "prepend" both items from both rules into the subject line.... They look like> Subject: ABC TEST (then whatever subject was type in by external user)

OK now I just received an email from the outside that had nothing to do with any dist group rule and it prepended both Subject Rules .. I got an email from a friend .. that email come in with both ABC TEST in front of subject line... Exchange should have looked at the rule and said ... didn't come in to abc@ or abc2@ email address so the rules are null and just send in the email to me. Instead it added te perpend to any email that came to my name....

Seems like it is going off user and not looking at Dist Group first ...or none at all... Does priority under the hub transport rules have anything to do with it?

• Edited by TDN_Memphis 17 hours 9 minutes ago

Cleaned it up .. any better to understand?

Yes, but it's hard to say without seeing the exact and complete rules you've defined, sorry.

Hi,

If your two transport rules looks like this?

Rule 1:

Rule 2:

If yes, then every messages sent to the members of ABC/ABC2 directly will be prepended by two transport rules.

If not, please post your transport rules to let us check.

Documents for reference: Transport Rule Predicates

https://technet.microsoft.com/en-us/library/aa995960(v=exchg.80).aspx

Best Regards.