Exchange 2007 services not starting
hi
Recently i have setup exchange 2007 with sp1 on 2 new servers, 1 is CAS/HUB
and 2nd is Mailbox server. setup was done correctly and all outlook clients
connected. 2 days before i have installed update rollup 3 and 6 after that
all exchange services was not starting and giving error on both servers, i am
trying to uninstall update rollups but it is not uninstalling.
then i installed rollup 8 but not luck the problem is same.
BACKUPGROUND:
Servers: HP DL380 6GB ram, 600GB sas Raid 5+0 HDs
OS: Server 2003 std 64bit, exchange 2007 Std 64bit
here is event logs:
Source: MSExchangeADAccess
Catagory: topology
eventid: 2142
Process MSEXCHANGEADTOPOLOGYSERVICE.EXE (PID=4388). Topology discovery failed, error 0x8007077f.
Source: MSExchangeCommon
Catagory: general
eventid: 4999
Watson report about to be sent to dw20.exe for process id: 4580, with parameters: E12, c-RTL-AMD64, 08.01.0375.002, M.E.Pop3, unknown, unknown, System.Exception, 0, unknown. ErrorReportingEnabled: False
I have searched a lot but couldnt found any information.
can somebody help me out.
thanx
Kazim
June 28th, 2009 2:17pm
HI,Base on my research on this matter seem you have a wrong configuration with Active Directory Site configuration. Due to that issues cannot find suitable domain controller by Exchange 2007.Please run DCDIAg on this pc and post it here.RegardsChinthaka
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June 28th, 2009 4:33pm
Hi,
First Id like to know if Rollup 8 has been installed on Server1(CAS/HUB) and Server2(Mailbox). You can check add/remove to see if Rollup 8 has been listed there.
If yes,then please try to manaully restart the Microsoft Exchange related services.
Services Installed by Exchange Setup
http://technet.microsoft.com/en-us/library/aa998342.aspx
If we cannot start the services,then please try to follow kb944752 to add config file.
Exchange Server 2007 managed code services do not start after you install an update rollup for Exchange Server 2007
http://support.microsoft.com/kb/944752
Besides, please try to run Ran Nltest /dsgetdc: /GC to see if it will return the domain controller.
Also please check if any service which Startup Type should be automatic has been stopped.Please try to start these services and then check the issue again.
Network Connectivity
http://technet.microsoft.com/en-us/library/cc961803.aspx
Regards,
Xiu
June 30th, 2009 10:59am