I need to export our mailbox contents to pst in order to recover recoverable items. The share I'm using is set up with full permissions for the Exchange Trusted Subsystems and I've tried a number of different shares however the command always fails with "Couldn't find the Enterprise Organization container." The system is server 2008 R2 Enterprise. The server is Exchange 2010 Sp1 and I've checked my role permissions and they include the export mailbox command. Any help gratefully recieved - clock ticking on deleted items!

Hi jay, Did you tried this export from Exchange mangament tool installed on client (Like your machine) ?. Also check same with other user account by assisgn same permission of exchange.Anil

This is a bit of a misleading errors, i.e. could be the problem is actually related to a lack of permissions on the shared folder being used as the target for the .PST file. To solve the issue, ensure you have: NTFS Permissions. Make sure the Exchange Trusted Subsystem group has at least read and write capabilities on the share being used as the target for the .PST file. Share Permissions. Of course, you need share permissions as well. Make sure that Exchange Trusted Subsystem group has at least read and change share permissions. Once the permissions are set, you should have no problems exporting a .PST to the share. BTW: if you are interested in a 3rd party solution that will allow you to open, browse, search, export or recover data from an Offline database and same for online Production servers and more check out Lucid8's DigiScope http://www.lucid8.com/product/digiscope.asp Troy Werelius www.Lucid8.com

Hi Anil I needed to install exchange tools on one of our workstations but alas I still get the same outcome.

Hi Troy Thanks for this but as I stated in my original post I've already checked the permissions according the Mike Pfeiffer's post.

Hmm have you tried creating a new user and adding the appropriate rights and keep that user out of the domain admins and other groups that have an explicit deny right associated? have you tried running the export command direct from the server? Troy Werelius www.Lucid8.com

Agree with Troy, Its looking more a AD permission issue on mailbox container. PLease use another account with full exchange permission and test. If it goes well then you need to re-assign your account permission again. Anil

To import or export mailbox data, you need to add the Mailbox Import Export management role to a role group. Add the Mailbox Import Export Role to a Role GroupJesper Bernle | Blog: http://xchangeserver.wordpress.com

I tried from the server first, and yes I have tried with a brand new account. As far as I can see from the get-role command I have import and export rights on all accounts - we run a scheduled task which uses Add-MailboxPermission -User xxxx -AccessRights FullAccess for myself and a couple of other administrators. I'm going to try tomorrow granting explicit export/import rights. Thanks again for your suggestions. Just a thought could it be that the share has to be registered in AD? Thanks again Jay

I would definitely ensure you added the explicit import/export right http://technet.microsoft.com/en-us/library/ee633452.aspx As long as the share has the correct rights all should be well Troy Werelius www.Lucid8.com

Hi Troy I'm really grateful for your continued assistance, the following are the commands I've tried this morning. As you can see, still no joy! [PS] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Exchange Server 2010>New-ManagementRoleAssignment -Name "Import Export_Enterprise Support" -SecurityGr oup "exchange_technicians" -Role "Mailbox Import Export" Name Role RoleAssigneeName RoleAssigneeType AssignmentMethod EffectiveUserName ---- ---- ---------------- ---------------- ---------------- ----------------- Import Export_Enterprise Su... Mailbox Import Export Exchange_Technicians RoleGroup Direct [PS] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Exchange Server 2010>New-MailboxExportRequest -Mailbox teacher1 -FilePath \\excsrv03\help\Teacher1_Rec overed.pst Couldn't find the Enterprise Organization container. + CategoryInfo : NotSpecified: (0:Int32) [New-MailboxExportRequest], OrgContainerNotFoundException + FullyQualifiedErrorId : ABA0EBB9,Microsoft.Exchange.Management.RecipientTasks.NewMailboxExportRequest [PS] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Exchange Server 2010>

... and the user initiating the command is a member of Exchange_Technicians and has logged out and back in into Windows after being made a member of the group?Jesper Bernle | Blog: http://xchangeserver.wordpress.com

I'm an idiot! That's cracked it! I hadn't logged out and in again. Thanks for all your help. I hope I can credit both you and Troy with the answer but I hope you don't mind if I credit him first. Thanks to all! Jay

I hope I can credit both you and Troy with the answer but I hope you don't mind if I credit him first. It's all about you solving your problem and continue enjoying your Exchange implementation. But thanks anyway :-) ...and you also gave me credit so I guess we're happy all three of us ;-)Jesper Bernle | Blog: http://xchangeserver.wordpress.com

Jesper is correct, its all about getting to the solution so that you can move on with utilizing Exchange and enjoying your life and sometimes its the little things like Jesper pointed out that make all the difference! Great team work all the way around and glad it worked out for you :-)Troy Werelius www.Lucid8.com