Hi, We are on Exchange 2010 Version 14.02.0298.004. Out of Office is not functiong from Outlook 2007. URL's,DNS,Firewall seems to be all ok. OOF works from OWA. I checked on browsing EWS Virtual Directory. https://domain/EWS/Exchange.asmx It shows an XML. I am wondering if it is normal to show the following at the OOF section wsdl:operation name="GetUserOofSettings"> <soap:operation soapAction="http://schemas.microsoft.com/exchange/services/2006/messages/GetUserOofSettings"/> <wsdl:input> Why pointing to microsoft.com/exchange... Thank you.

Hi, Yes that is normal and has to do with the scripiting (EWS) Managed API. Seems to me that you have problems with Autodiscover, so run Test-OutlookWebServices in EMS and EXRCA to test your settings. Martina Miskovic

Thanks Martina, Yes, i do have autodiscover problem. Does the below error with Proxy make sense? Is it the local proxy server? RunspaceId : f278dbb6-6950-4ab4-a85c-f7a26486a1b8 Id : 1113 Type : Error Message : When contacting https://hfgex2k10prime.domain.local/ews/exchange.asmx received the error The remote server r eturned an error: (407) Proxy Authentication Required. EXRCA shows the following error: Attempting to send an Autodiscover POST request to potential Autodiscover URLs. Autodiscover settings weren't obtained when the Autodiscover POST request was sent. Test Steps ExRCA is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.domain.com/AutoDiscover/AutoDiscover.xml for user user@domain.com. ExRCA failed to obtain an Autodiscover XML response. Additional Details An HTTP 500 response was returned from Unknown. Thanks for your help.

Hi, Ok, so you have proxy server on your network. You should make sure that the traffic to your CAS Servers is bypassed by the proxy server. On the server, use netsh winhttp Example: netsh winhttp set proxy proxy-server="http=yourproxy:81" bypass-list="*.domain.local" See this: http://support.microsoft.com/kb/979694 For your clients: Do uncheck "Automatic detect settings" and check "Bypass proxy server for local addresses" in IE (Connection Tab | LAN Settings) Also, add your domain to the Local Intranet zone as *.domain.localMartina Miskovic

Hi, Ok, so you have proxy server on your network. You should make sure that the traffic to your CAS Servers is bypassed by the proxy server. On the server, use netsh winhttp Example: netsh winhttp set proxy proxy-server="http=yourproxy:81" bypass-list="*.domain.local" See this: http://support.microsoft.com/kb/979694 For your clients: Do uncheck "Automatic detect settings" and check "Bypass proxy server for local addresses" in IE (Connection Tab | LAN Settings) Also, add your domain to the Local Intranet zone as *.domain.localMartina Miskovic

Hi Martina, We have a Websense proxy server. I have configured it to bypass local traffic. Unchecked Automatic detect settings. Unfortunately, that did not help. I am still stuck.

Hi, Did you add your domain to the local intranet zone?Martina Miskovic

Hi Martina, Following your previous advise helped me to remove the Proxy error. I have the following output after running Test-Outlookwebservcies. Hope you can help again. Is it the SSL being an issue? I thought it would work without the server local in it. I have created split dns to get off the client error. I have purchased UC SSL from Comodo. It had 3 SN on it. 1)domain.com 2)outlook.domain.com 3)autodiscover.domain.com RunspaceId : b79b58a1-a027-4a8c-8b7c-940fdab446bc Id : 1019 Type : Information Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://HF GEX2K10PRIME.domain.local/Autodiscover/Autodiscover.xml. RunspaceId : b79b58a1-a027-4a8c-8b7c-940fdab446bc Id : 1004 Type : Error Message : The certificate for the URL https://hfgex2k10prime.domain.local/Autodiscover/Autodiscover.xml is incorrect. For SSL to work, the certificate needs to have a subject of hfgex2k10prime.domain.local, but the subject tha t was found is domain.com. Consider correcting service discovery, or installing a correct SSL certificate. RunspaceId : b79b58a1-a027-4a8c-8b7c-940fdab446bc Id : 1013 Type : Error Message : When contacting https://HFGEX2K10PRIME.domain.local/Autodiscover/Autodiscover.xml received the error The rem ote server returned an error: (500) Internal Server Error. RunspaceId : b79b58a1-a027-4a8c-8b7c-940fdab446bc Id : 1023 Type : Error Message : The Autodiscover service couldn't be contacted. RunspaceId : b79b58a1-a027-4a8c-8b7c-940fdab446bc Id : 1024 Type : Success Message : [EXCH] Successfully contacted the AS service at https://hfgex2k10prime.domain.local/EWS/Exchange.asmx. The e lapsed time was 750 milliseconds. RunspaceId : b79b58a1-a027-4a8c-8b7c-940fdab446bc Id : 1026 Type : Success Message : [EXCH] Successfully contacted the UM service at https://hfgex2k10prime.domain.local/EWS/Exchange.asmx. The e lapsed time was 62 milliseconds. RunspaceId : b79b58a1-a027-4a8c-8b7c-940fdab446bc Id : 1024 Type : Success Message : [EXPR] Successfully contacted the AS service at https://outlook.domain.com/ews/exchange.asmx. The elapsed ti me was 109 milliseconds. RunspaceId : b79b58a1-a027-4a8c-8b7c-940fdab446bc Id : 1026 Type : Success Message : [EXPR] Successfully contacted the UM service at https://outlook.domain.com/ews/exchange.asmx. The elapsed ti me was 62 milliseconds. RunspaceId : b79b58a1-a027-4a8c-8b7c-940fdab446bc Id : 1124 Type : Success Message : [Server] Successfully contacted the AS service at https://hfgex2k10prime.domain.local/ews/exchange.asmx. The elapsed time was 312 milliseconds. RunspaceId : b79b58a1-a027-4a8c-8b7c-940fdab446bc Id : 1126 Type : Success Message : [Server] Successfully contacted the UM service at https://hfgex2k10prime.domain.local/ews/exchange.asmx. The elapsed time was 859 milliseconds.

Hi, When the server FQDN is not added to the certificate, the setting for AutoDiscoverServiceInternalUri must be changed. Exampel: Set-ClientAccessServer HFGEX2K10PRIME -AutoDiscoverServiceInternalUri https://outlook.domain.com\Autodiscover/Autodiscover.xmlMartina Miskovic

I have purchased UC SSL from Comodo. It had 3 SN on it. 1)domain.com 2)outlook.domain.com 3)autodiscover.domain.com One more thing to add... If you can, consider getting a new certificate where outlook.domain.com is on top common/subject name and the first SAN Name. Cause if you don't XP Clients (if you have that) will have problems with Outlook Anywhere if you don't configure Outlook provider. Example: Set-outlookprovider EXPR -CertPrincipalName msstd:domain.comMartina Miskovic

Hi, When the server FQDN is not added to the certificate, the setting for AutoDiscoverServiceInternalUri must be changed. Exampel: Set-ClientAccessServer HFGEX2K10PRIME -AutoDiscoverServiceInternalUri https://outlook.domain.com\Autodiscover/Autodiscover.xml Martina Miskovic Thanks Martina. Following is the error after changing the Uri RunspaceId : b79b58a1-a027-4a8c-8b7c-940fdab446bc Id : 1019 Type : Information Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://outlook.domain.com/Autodiscover/Autodiscover.xml. RunspaceId : b79b58a1-a027-4a8c-8b7c-940fdab446bc Id : 1013 Type : Error Message : When contacting https://outlook.domain.com/Autodiscover/Autodiscover.xml received the error The remote serve r returned an error: (500) Internal Server Error. RunspaceId : b79b58a1-a027-4a8c-8b7c-940fdab446bc Id : 1023 Type : Error Message : The Autodiscover service couldn't be contacted.

I have purchased UC SSL from Comodo. It had 3 SN on it. 1)domain.com 2)outlook.domain.com 3)autodiscover.domain.com One more thing to add... If you can, consider getting a new certificate where outlook.domain.com is on top common/subject name and the first SAN Name. Cause if you don't XP Clients (if you have that) will have problems with Outlook Anywhere if you don't configure Outlook provider. Example: Set-outlookprovider EXPR -CertPrincipalName msstd:domain.com Martina Miskovic Modifying the uri for autodiscovery returned with 500 error. I have quoted. I may revoke the certificate and get a new one. Should it look like below: 1)outlook.domain.com 2)autodiscover.domain.com 3)hfgex2k10prime.domain.local

Modifying the uri for autodiscovery returned with 500 error. I have quoted. I may revoke the certificate and get a new one. Should it look like below: 1)outlook.domain.com 2)autodiscover.domain.com 3)hfgex2k10prime.domain.local That is what I would go for, but as you said before, it's not necessary to add the server fqdn to the certificate, but if it's not included it's important that all internalUrls is changed to a name that is. Is outlook.domain.com pointing to the server IP in your internal DNS? Martina Miskovic

Yes. I have split dns where i got an A record for outlook.domain.com pointing to local IP. I also have outlook as A record on my local dns pointing to the same local IP.

Hi Martina, I am getting the following error. Hope someone can point me to the right direction. RunspaceId : d5aae75e-674a-4f81-abc7-2ff4a56b72f2 Id : 1019 Type : Information Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://ou tlook.domain.com/Autodiscover/Autodiscover.xml. RunspaceId : d5aae75e-674a-4f81-abc7-2ff4a56b72f2 Id : 1013 Type : Error Message : When contacting https://outlook.domain.com/Autodiscover/Autodiscover.xml received the error The remote serve r returned an error: (401) Unauthorized. RunspaceId : d5aae75e-674a-4f81-abc7-2ff4a56b72f2 Id : 1023 Type : Error Message : The Autodiscover service couldn't be contacted.

Sweet Success. I had to do the following to get Autodiscover working. 1. Added local server name on the SSL SN. 2. In the IIS Autodiscover authentication choose: Anonymous,Basic and Windows [most important] 3. Exported the new SSL on ISA 4. Added local server SN on ISA