I just set up a new exchange 2010 server. I'm now in the process of trying to import users .pst files into it (we had pop mail before). Using the 'Import-Mailbox' cmdlet failed until I added the 'Exchange Mailbox Import Export' and 'Exchange Support Diagnostics' groups. It now allows me to use the cmdlet but I get a new error. Any help you guys can give will be greatly appreciated! Here is a copy of the message given in the Exchange Management Shell: [PS] C:\Windows\system32>import-mailbox -Identity <email address> -pstfolderpath <folder path> Error was found for <name> (<email address>) because: The operation failed., error code: -2147467259 + CategoryInfo : InvalidOperation: (0:Int32) [Import-Mailbox], RecipientTaskException + FullyQualifiedErrorId : 49F3AF2D,Microsoft.Exchange.Management.RecipientTasks.ImportMailbox RunspaceId : fde67231-ad3b-458f-a509-e50fb7c1056c Identity : <domain>/County Users/Paul Luther DistinguishedName : CN=Paul Luther,OU=County Users,DC=<dc>,DC=local DisplayName : Paul Luther Alias : Paul.Luther LegacyExchangeDN : /o=<name>/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/ cn=Paul Luther PrimarySmtpAddress : <email address SourceServer : SourceDatabase : <name> Mailbox DB 1 SourceGlobalCatalog : <server name> SourceDomainController : TargetGlobalCatalog : <server name> TargetDomainController : TargetMailbox : TargetServer : <server name> TargetDatabase : <organization name> Mailbox DB 1 MailboxSize : 10.67 MB (11,191,296 bytes) IsResourceMailbox : False SIDUsedInMatch : SMTPProxies : SourceManager : SourceDirectReports : SourcePublicDelegates : SourcePublicDelegatesBL : SourceAltRecipient : SourceAltRecipientBL : SourceDeliverAndRedirect : MatchedTargetNTAccountDN : IsMatchedNTAccountMailboxEnabled : MatchedContactsDNList : TargetNTAccountDNToCreate : TargetManager : TargetDirectReports : TargetPublicDelegates : TargetPublicDelegatesBL : TargetAltRecipient : TargetAltRecipientBL : TargetDeliverAndRedirect : Options : Default SourceForestCredential : TargetForestCredential : TargetFolder : PSTFilePath : c:\pstfiles\pluther.pst RecoveryMailboxGuid : RecoveryMailboxLegacyExchangeDN : RecoveryMailboxDisplayName : RecoveryDatabaseGuid : StandardMessagesDeleted : 0 AssociatedMessagesDeleted : 0 DumpsterMessagesDeleted : 0 MoveType : Import MoveStage : Validation StartTime : 5/4/2010 3:34:37 PM EndTime : 5/4/2010 3:34:37 PM StatusCode : -2147467259 StatusMessage : The operation failed. ReportFile : D:\Program Files\Microsoft\Exchange Server\V14\Logging\MigrationLogs\import-Mailbox2 0100504-153437-3819929.xml ServerName : <server name> ================End Mesage=================== The import mailbox log is: [05/04/2010 20:34:37.0381] [0] Executing Command: ' $scriptCmd = {& $wrappedCmd @PSBoundParameters }' [05/04/2010 20:34:37.0383] [0] Trying to open registry key 'Software\\Microsoft\\Windows\\CurrentVersion\\App Paths\\OUTLOOK.EXE'. [05/04/2010 20:34:37.0383] [0] The default value of the registry key is 'C:\PROGRA~2\Microsoft Office\Office14\OUTLOOK.EXE'. [05/04/2010 20:34:37.0407] [0] The version of Outlook.exe is '14.0.4536.1000'. [05/04/2010 20:34:37.0408] [0] Current ScopeSet is: {Domain Read Scope: {, }, Domain Write Scope(s): {, }, Configuration Scope: {, }, Server Configuration Scope(s): {, }, , Exclusive Scope: {, }} [05/04/2010 20:34:37.0409] [0] Searching objects "<email address>" of type "ADUser" under the root "$null". [05/04/2010 20:34:37.0414] [0] Previous operation run on global catalog server '<dc server name>'. [05/04/2010 20:34:37.0414] [0] Processing object "<domain>/County Users/Paul Luther". [05/04/2010 20:34:37.0434] [0] Searching objects "<organization name> Mailbox DB 1" of type "MailboxDatabase" under the root "$null". [05/04/2010 20:34:37.0436] [0] Previous operation run on domain controller '<dc server name>'. [05/04/2010 20:34:37.0449] [0] Searching objects "<organization name> Mailbox DB 1" of type "MailboxDatabase" under the root "$null". [05/04/2010 20:34:37.0451] [0] Previous operation run on domain controller '<dc server name>'. [05/04/2010 20:34:37.0469] [0] Resolved current organization: . [05/04/2010 20:34:37.0470] [0] Ending processing. [05/04/2010 20:34:37.0470] [0] [Paul.Luther] The operation has started. [05/04/2010 20:34:37.0470] [0] [Paul.Luther] Initializing MAPI; loading library. [05/04/2010 20:34:37.0475] [0] [ERROR] Error was found for Paul Luther (<email address>) because: The operation failed., error code: -2147467259 [05/04/2010 20:34:37.0478] [0] [Paul.Luther] The operation has finished. ==============End Messag===================== Finally, the XML file for the Import Mailbox is: <?xml version="1.0" ?> - <import-Mailbox> - <TaskHeader> <RunningAs>NT AUTHORITY\SYSTEM</RunningAs> <Name>import-Mailbox</Name> <Type>Import</Type> <MaxBadItems>0</MaxBadItems> <Version>14.0.639.21</Version> <StartTime>05/04/2010 15:34:37</StartTime> <Options Identity="<email address>" PSTFolderPath="c:\pstfiles\pluther.pst" GlobalCatalog="<dc server name>" MaxThreads="4" BadItemLimit="0" AllowDuplicates="False" ValidateOnly="False" IncludeFolders="" ExcludeFolders="" StartDate="1/1/0001 12:00:00 AM" EndDate="12/31/9999 11:59:59 PM" SubjectKeywords="" ContentKeywords="" AllContentKeywords="" AttachmentFilenames="" SenderKeywords="" RecipientKeywords="" Locale="" /> </TaskHeader> - <TaskDetails> - <Item MailboxName="Paul Luther"> - <Source> <PSTFilePath>c:\pstfiles\pluther.pst</PSTFilePath> </Source> - <Target> <Identity><domain>/County Users/Paul Luther</Identity> <DistinguishName>CN=Paul Luther,OU=County Users,DC=<domain>,DC=local</DistinguishName> <DisplayName>Paul Luther</DisplayName> <Alias>Paul.Luther</Alias> <LegacyExchangeDN>/o=<organization>/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Paul Luther</LegacyExchangeDN> <PrimarySmtpAddress><name>@<domain></PrimarySmtpAddress> <TargetServer><server name></TargetServer> <TargetDatabase><organization name> Mailbox DB 1</TargetDatabase> <IsResourceMailbox>False</IsResourceMailbox> <TargetGlobalCatalog><dc name></TargetGlobalCatalog> </Target> <MailboxSize>10.67 MB (11,191,296 bytes)</MailboxSize> <Duration>00:00:00</Duration> <Result IsWarning="False" ErrorCode="-2147467259">The operation failed.</Result> </Item> </TaskDetails> - <TaskFooter> <EndTime>05/04/2010 15:34:37</EndTime> <TotalSize>0 B (0 bytes)</TotalSize> <StandardMessagesDeleted>0</StandardMessagesDeleted> <AssociatedMessagesDeleted>0</AssociatedMessagesDeleted> <DumpsterMessagesDeleted>0</DumpsterMessagesDeleted> <Result ErrorCount="1" CompletedCount="0" WarningCount="0" /> </TaskFooter> </import-Mailbox>

Hi, Please read this similar post first: http://social.technet.microsoft.com/Forums/zh-HK/exchange2010/thread/886a6c39-b975-408a-827c-fb3c07ea579b Specilly the Mike Crowley's reply. The error seems like a known issue. Maybe you can try to install Outlook on a mailbox role server and run the cmdlet.Frank Wang

Hi, You can also try run as administrator for exchange shell & run the same command & check if it works or not.Ripu Daman Mina | MCSE 2003 & MCSA Messaging

Thank you for the replies. I'm very new to exchange, so I want to be sure I know how to do this. So basically I install the mailbox server role and outlook 2010 on a 2008 server and then import the pst files with the import-mailbox cmdlet. Do I then copy the mailboxes from that server to the exchange server or how do I go about doing that?

Hi, So if you install the mailbox server role and outlook 2010 on a 2008 server and then import the pst files with the import-mailbox cmdlet, the import-mailbox cmdlet works now, right? If you import mailbox successfully, the data in the pst file has been imported to the mailbox. You don't need to copy the mailboxes from that server to the exchange server. Check the mailbox whether data is in there or not.Frank Wang

That worked great! Thank you so much!