Exchange 2010 Outlook 2010 unable to open another users calendar (it is hidden)
Exchange 2010 Outlook 2010 unable to open another users calendar (it is hidden).
I unhid the mailbox and they could connect, however after I hid it again they lost their connection.joerabbi
December 15th, 2011 9:54am
Hi,
What service pack and RU is your Exchange 2010 running? I thought this was fixed in one of the SP1 rollups. Can't remember which one at the moment.Sean Massey | Consultant, iUNITE
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December 15th, 2011 4:58pm
sp1 rollup 6joerabbi
December 15th, 2011 6:29pm
Does using the method of providing the legacydn work for you as documented here -
http://www.remkoweijnen.nl/blog/2011/01/25/adding-a-hidden-exchange-mailbox-to-outlook/Sean Massey | Consultant, iUNITE
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December 18th, 2011 6:03pm
No, Outlook could not resolve the name.joerabbi
December 19th, 2011 4:28pm
Hi joerabbi,
How did you share user's calendar? Outlook->Calendar folder->Calendar Properties->Permissions?
If yes, I test in my lab(Exchange 2010 SP1 RU6), and same result as yours: Microsoft Outlook does not recognize "name".
Similar post, please see:
Outlook 2007 Trying to open other users Folder that has hide from exchange address lists on the account
http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/bff1a2e7-1813-47c3-8067-fa54cadb9c1b/Frank Wang
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December 20th, 2011 1:09am
Hi Joerabbi,
Your not going to like it but I think we need to use a work around, the one defined in this MS KB.
http://support.microsoft.com/kb/178721
Regards GB Fraser
December 21st, 2011 1:01pm
The key was saving the username in contacts and using cached mode in Outlook.
enable cached mode
un-hide mailbox
create new email and resolve name, then save to contact list.
hide mailbox
open shared mailbox (it uses the contact list to resolve the name)
joerabbi
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December 21st, 2011 3:11pm
Hi Joerabbi,
I am pleased you resolved it. I am sure cached mode is not required in most cases, well done.
Kind Regards
December 21st, 2011 5:45pm
Fixed In 2010 SP2 RU3.
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May 29th, 2012 3:11pm