Hello,

I have an exchange 2010 server w/sp3 and rollup running on Windows Server 2008 R2 with all the updates.

I enabled archive for a user.

The user would like a 5 year autoarchive on his inbox (and subfolders) and a 2 year autoarchive policy on his sent items.  His profile had the default retention policy applied to it.

In EMC, I clicked on Orangization, mailbox, retention policy tags

I created a person 2 year move tag, personal tag, move to archive 730

I then went to retention policies, default archive and retention and selected add and then selected the new tag.

I applied and it shows as retention enabled - true

in the exchange shell, I ran - start-ManagedFolderAssistant Identity thisusersname

It gave no error

I opened thisusers outlook and went to sent folders, properties, policy and the 2 year was an option now.  I said OK and closed and nothing happened - no files were moved to the archive even though the inbox one works fine.

I tried creating a separate archive policy with more tags and applying it to his mailbox in EMC.  I then ran the managedfolder update and opened outlook again

I applied the policy to sent items and again no sent folder in the online archive and no files moved.

I saw they had old items in their deleted folder and ran a policy on it - again - no transfer to the online archive file.

Can you tell me what step(s) I missed?

 

If anyone has any suggestions on this I'd really like to figure this out.

Are there more details needed or have I posted in the wrong section?