Hi all

I have a weird situation reported from one of my users. Everytime an external contact wants to send my user an email, he/she is asked to fill in username and password by my mailserver. I've never encountered this.

Can anyone please explain why this is happening? Why would my mailserver care about username and password for someone that is not even in my domain?

Here is the message:

• Edited by cscpj Tuesday, June 16, 2015 9:28 AM

Hi

this is not one of my users - this is a guy from another company that tries to send an email to one of my users and gets the message above. Why would my mailserver care about his domain credentials??

• Edited by cscpj Tuesday, June 16, 2015 10:58 AM

Hello,

Does this issue occur on all the external senders?

Thanks,

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