Hello,

i have succesfully migrated from Exchange 2010 to Exchange 2013.

Everything was running after i migrated the public folders they disappeared on the Clients after starting Outlook 2013.

We are able to see the public Folders in OWA but not in Outlook.

Anybody know this Problem and can help?

regards

Ren

So you've upgraded to Outlook 2013 as well as upgrading to Exchange 2013?

If so, my first check would be: can you access the Public Folders from any remaining Outlook 2010 clients (if there are any of these)?

That may help determine if the issue is client-side or server-side.

No we had migrated to Office 2013 before but tested it now with Outlook 2010.

The Public Folder is there but not browseable. When i trie to access the public folders i get an error message:

German:

Der Ordner kann nicht erweitert werden. Diese Ordnergruppe kann nicht erweitert werden. Fehler bei der Anmeldung bei Microsoft Exchange.

English:

This Folder can not be extended. This Folder Group can not be extended. Login failure on Microsoft Exchange.

I have tested it with the Domain Administrator and he can Access the public Folders. After that i configured on the same machine a user and there are no public Folders.

Maybe some autodiscover Settings?

I double checked the security Settings but they are looking good. Also i can acces the public Folders over OWA.

Ok, i think that is my english ;-)

I will try it again.

We have two Exchange Servers

1. Exchange 2013

There are the migrated public folders

2. Exchange 2010

The old public Folders are umounted but not uninstalled

---------------

We are using from Outlook 2010 to Outlook 2013. Every User can see the public Folders in OWA.

Some users can see the public Folders these Users are Working on Terminal Servers in the Domain.

We have a Domain tree.

Company A (root) -> Company B (Parent)

User an Company A and Company B on the Terminal Servs can see the public Folders.

Now the Problem:

From machines that are not joined to that Domains (Notebooks / Workstation) there are no public Folders in Outlook 2010 or 2013 (cached or online).

After the first connect after the Migration there was an hint from Outlook that the PF gets configured and after that it was gone.

We are using Forefront UAG for Publishing the Exchange Servers

Hope this is better now.

• Edited by ReneGX Tuesday, January 07, 2014 10:20 AM

Ok, i think that is my english ;-)

I will try it again.

We have two Exchange Servers

1. Exchange 2013

There are the migrated public folders

2. Exchange 2010

The old public Folders are umounted but not uninstalled

---------------

We are using from Outlook 2010 to Outlook 2013. Every User can see the public Folders in OWA.

Some users can see the public Folders these Users are Working on Terminal Servers in the Domain.

We have a Domain tree.

Company A (root) -> Company B (Parent)

User an Company A and Company B on the Terminal Servs can see the public Folders.

Now the Problem:

From machines that are not joined to that Domains (Notebooks / Workstation) there are no public Folders in Outlook 2010 or 2013 (cached or online).

After the first connect after the Migration there was an hint from Outlook that the PF gets configured and after that it was gone.

We are using Forefront UAG for Publishing the Exchange Servers

Hope this is better now.

• Edited by ReneGX Tuesday, January 07, 2014 10:20 AM

Hi,

Based on the description, everything was running after you migrated from Exchange 2010 to Exchange 2013. When you upgraded from Outlook 2010 to Outlook 2013, you couldn't see public folders in Outlook 2013. However, you could see public folders in Outlook 2010, but you couldn't expand it. OWA worked well.

If I misunderstood your concern, please feel free to let me know.

About "No we had migrated to Office 2013 before but tested it now with Outlook 2010.", was the Outlook 2010 client a remaining Outlook 2010 client?

Did the issue affect all users or some of them?

Could you please switch between online mode and cached mode to check the result?

Best regards,
Belinda

Ok, i think that is my english ;-)

I will try it again.

We have two Exchange Servers

1. Exchange 2013

There are the migrated public folders

2. Exchange 2010

The old public Folders are umounted but not uninstalled

---------------

We are using from Outlook 2010 to Outlook 2013. Every User can see the public Folders in OWA.

Some users can see the public Folders these Users are Working on Terminal Servers in the Domain.

We have a Domain tree.

Company A (root) -> Company B (Parent)

User an Company A and Company B on the Terminal Servs can see the public Folders.

Now the Problem:

From machines that are not joined to that Domains (Notebooks / Workstation) there are no public Folders in Outlook 2010 or 2013 (cached or online).

After the first connect after the Migration there was an hint from Outlook that the PF gets configured and after that it was gone.

We are using Forefront UAG for Publishing the Exchange Servers

Hope this is better now.

• Edited by ReneGX Tuesday, January 07, 2014 10:20 AM

Can anybody help? Thanks alot

Hi,

In order to troubleshoot the issue more efficiently, I need to clarify some information.

1. Based on my knowledge, everything is ok after you migrated from Exchange 2010 to Exchange 2013. At this time, you haven't upgrated from Outlook 2010 to Outlook 2013. However, public folders disappeared after you upgraded from Outlook 2010 to Outlook 2013. Is it right?

2. In your Exchange 2013 environment, the Outlook client is Outlook 2010 or Outlook 2013? Or both?

Thanks for your time.

Best regards,
Belinda

Hello Belinda,

1. Everything was ok after Migration but then i migrated the public Folders to the Exchange 2013 and the Problems starts.

2. We have both 2013 and 2010

regards

Hi,

First, please make sure you enable Outlook Anywhere in Outlook clients.

Besides, please use the following command to link the mailbox with Public Folder Mailbox and then try to access a Public folder with Outlook to check the result.

Set-Mailbox username -DefaultPublicFolderMailbox publicfoldermailbox

Best regards,
Belinda

Hello,

the Outlook Clients are running on Outlook Anywhere and the DefaultPublicFolderMailbox is set.

No public Folders...

Hello,

maybe it is a Autodiscover Problem or is this impossible?

Ren, we are experiencing this exact issue. Did you ever resolve? Domain joined computers and OWA users see public folders fine, but computers outside of the domain cannot access Public Folders.

In Outlook 2010, we can see the Public Folders, but when expanding get the error "Cannot expand the folder. The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed.".

In Outlook 2013, we cannot see the Public Folders at all.

Let me know,

Keith

Hello

Does anyone have a resolution to this, as i'm experiencing the exact issue.

New Exchange 2013 installation, on entirely New domain

SSL Cert setup (using generic "mail.dave.com" address)

Autodiscover setup on public "dave.com" namespace using "SRV" record (CNAME doesn't work due to domain name not being on cert).

Tested outlook 2013 client inside the LAN and all fine (autodiscover works) and can see public folders. Tested outlook 2013 client outside the LAN using outlook anywhere (autodiscover works) but CANNOT see the public folders at all.

Any advice would be appreciated.

Hi,
Could be that your PF Mailboxes has an "internal" primarysmtpaddress assigned
Pls check with: Get-Mailbox -PublicFolder | ft Name,primarysmtpaddress -A


If that is the case, then have it changed (An EAP should take care of that)

Please following the given steps to fix this problem.

1. Open the Exchange Management Console

2 . Expand Organization Configuration

3. Open Mailbox Node

4. Open the Database Management Tab

5. Right Click the Database in question and select Properties

6. On the new window expand the Client Settings field

7. Click on the browse button

8. Select the new public folder from the populated list

9. Close the clients' Outlook and re-open it

and then you will be able to see the public folders.

Hope it helps

Hello,

@JhonH: This is a problem with Exchange 2013 and (New) Public Folder Mailbox.

we are experiencing the same issue. We moved Public Folders to Exchange 2013. Exchange is published via TMG. Everything seems OK but external clients cannot see the Public Folders in Outlook (2013). Internal Clients can see Public Folders in Outlook.

Can anyone help?

Jens

Thanks for the Update JhonH, exchange 2013 doesn't have EMC, i've checked the client settings under ECP, and it allows you to specify an offline address book, but this doesn't help.

Hello Martina

I tried that command, and it just dispalayed "Name.PrimarySMTPAddress" as a menu, but nothing underneath it.

Have i mis-interpreted what you advised?

Thanks

Just so you are aware, i applied CU1 today (i know i should have done it earlier), this has allowed me to see the public folders from OWA, but still cannot see them with the outlook client when connecting remotely.

I'm at a loss now... very frustrating.

Hello Martina

I tried that command, and it just dispalayed "Name.PrimarySMTPAddress" as a menu, but nothing underneath it.

Have i mis-interpreted what you advised?

Thanks

You seems to have slipped on the keyboard - It should be a "," between Name and PrimarySmtpAddres.

Try again:
Get-Mailbox -PublicFolder | ft Name, Primarysmtpaddress -A

I got excact same problem.

Migrated exchange from 2007 to 2013.

internal outlook(joined domain PC) can open public folder.

external outlook(non domain PC) only access mailbox, public folder tree is missing.

Someone plz help.

Here same problem too.

Any updates on this issue?

Thank You.

Something maybe not checked.

1. at bottom of Outlook window, next to "Tasks"

2. select the 3 blue dots

3. select folders

4. make sure "Public Folders" is checked.

... not set by default.

Sorry InternalError,

Can't figure out where is the option to check.

Anyway, until the public folders run on 2010 and the user mailbox on 2013 everything works fine.

Regards.

Hey everyone. 

Has this issue been resolved by anyone?  I also have this very issue - external Outlook 2013 clients have no Public Folders tree displaying in LHS tree pane.

If you have the PrimarySmtpAddress on Mailbox1 (which is the mailbox for the public folders) set to an internal smtp address, what are you supposed to change it to to fix this issue?

Cheers,

G.

I also have this problem only on external clients. Internal ok.

Migrate pf from 2010 to exchange 2013

Did anybody ever get this resolved?

Thanks

Wade

Did anybody find the soulution ? Internaly Works fine - throug VPN they are not visable ?

THankks

Same issue here - worked fine for domain joined PC's, but not for external laptops. The solution seems to be to make sure Autodiscover is working.  I had manually configured the proxy settings and Outlook connected to the mailbox fine, but no public folder tree.  After adding autodiscover to DNS I now see public folders.  It also solved an issue seeing the Archive mailbox.  

https://kb.intermedia.net/Article/1306

 

• Edited by SynergyLSI 7 hours 50 minutes ago