Exchange 2013 SP1 CU8 installation stuck

Good Morning,

I'm just installing CU8 for Exchange 2013 on a DAG Member (only mailbox role installed), and setup is stuck at 49% of "Mailbox Role: Client Access service" for more than 2 hours now.

The ExchangeSetup logfile says:

[04/15/2015 06:44:20.0582] [2] Active Directory session settings for 'New-PerfCounters' are: View Entire Forest: 'True', Configuration Domain Controller: 'srv-dc02.oostvogels.com', Preferred Global Catalog: 'dc02.contoso.com', Preferred Domain Controllers: '{ dc02.contoso.com }'
[04/15/2015 06:44:20.0582] [2] User specified parameters:  -DefinitionFileName:'ServiceProxyPoolCounters.xml'
[04/15/2015 06:44:20.0582] [2] Beginning processing new-PerfCounters
[04/15/2015 06:44:20.0582] [2] Processing file: C:\Program Files\Microsoft\Exchange Server\V15\Setup\Perf\ServiceProxyPoolCounters.xml
[04/15/2015 06:44:20.0582] [2] Performance counter name is Proxy Instance Count, type is NumberOfItems32.
[04/15/2015 06:44:20.0582] [2] Performance counter name is Current Outstanding Calls, type is NumberOfItems32.
[04/15/2015 06:44:20.0582] [2] Performance counter name is Total Number of Calls, type is NumberOfItems32.
[04/15/2015 06:44:20.0582] [2] Performance counter name is Calls/sec, type is RateOfCountsPerSecond32.
[04/15/2015 06:44:20.0582] [2] Performance counter name is Average Latency, type is AverageCount64.
[04/15/2015 06:44:20.0582] [2] Performance counter name is Base for Average Latency, type is AverageBase.
[04/15/2015 06:44:20.0582] [2] Performance counter category name is 'MSExchange ServiceProxyPool'.
[04/15/2015 06:44:20.0738] [2] Performance counter category name is 'MSExchange ServiceProxyPool'.
[04/15/2015 06:44:22.0255] [2] Ending processing new-PerfCounters

Does anyone have any suggestions or did you experience a similar issue?

I also can see some events like this:

Cmdlet failed. Cmdlet New-PerfCounters, parameters -DefinitionFileName "ADDriverCachePerformanceCounters.xml".

Thanks and best regards,

Sebastian

April 15th, 2015 9:39am

Hi,

According to your post, I understand that install Exchange 2013 SP1 CU8 in a DAG with MBX role failed with error Cmdlet failed. Cmdlet New-PerfCounters, parameters -DefinitionFileName ADDriverCachePerformanceCounters.xml.
If I misunderstand your concern, please do not hesitate to let me know.

I want to double confirm whether you deploy clean install or implement upgrade an existing Exchange Server 2013 installation to Cumulative Update 8.
To rebuild all Performance counters including extensible and third-party counters, type the following commands at an Administrative command prompt. Press ENTER after each command:
1. Rebuilding the counters:
    cd c:\windows\system32
    lodctr /R
2. Resyncing the counters with Windows Management Instrumentation (WMI):
    WINMGMT.EXE /RESYNCPERF
3. Stop and restart the Performance Logs and Alerts service.
4. Stop and restart the Windows Management Instrumentation service.

If the issue persists, please run to reload all the perf counters. For your reference:
http://blogs.technet.com/b/mikelag/archive/2010/09/10/how-to-unload-reload-performance-counters-on-exchange-2010.aspx

Thanks

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April 19th, 2015 10:02pm

Hi Allen,

thanks for your suggestions. In my case it just continued after 3 hours of waiting, but I consider your post as really helpful to save for the future! :-) Thanks a lot!

Best regards,
Sebastian

April 20th, 2015 2:36am

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