I just installed Exchange 2013 and used to deliver email to a user in Exchange network and also deliver a copy to an outside contact when we had Exchange 2003. This does not seem to be an option in the Web Managment Console now. I tried this powershell command

Set-Mailbox -Identity "John Doe" -DeliverToMailboxAndForward $false -ForwardingSMTPAddress john@doe.com

Now this worked for a short time delivered locally and delivered to remote contact then stopped all together both locally delivery and remote delivery. I then change to $true:

Set-Mailbox -Identity "John Doe" -DeliverToMailboxAndForward $true -ForwardingSMTPAddress john@doe.com

and it did deliver email locally but did not deliver to external contact.

What is the best way to deliver to local Exchange 2013 user and deliver to external contact similar to the way Exchange 2003 used to do. This is affecting the workflow severely. Thank you in advance.

Hello,

There is no options to select a forwarding contact SMTP address in EAC

Here is the similar thread for your reference.

http://social.technet.microsoft.com/Forums/exchange/en-US/381aac81-d477-4dc4-9de8-d1a527c93133/exch-2013-forwarding-mail-from-local-account-to-external-smtp-user

I recommend you refer to the bwarwick98's suggestion to use the cmdlets again to check the result.

If the issue persists, I recommend you refer to the Riad63's suggestion to check the result.

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