Hi together,

after Migration from Exchange 2003 to 2013 all is fine exept:

testing the global addressbook with get-recipients it contains the right member.

but the offline addressbook doesn't show anything.

get-offlinelineaddrressbook | update-offlineaddressbook -verbose returns nothing!

there is also nothing to see in oab logfile.

the oab belongs to the only existing Mailbox database not to the mailboxes (which is common I guess).

get-offlineaddressbook also says lastnumerofrecords=1. This is toooooo less.

I habe no idea where to search...

Have you performed a move of the OAB generation to Exchange 2013? If not, have a look at this:

1. Open EMC, navigate to Organization Configuration->Mailbox.

2. Select the tab Offline Address Book tab(right pane), Right click and select Move and select the mailbox server to which you wish to move the OAB and click on Move button.

3. If you have multiple OABs available, perform step 1 and 2 for all of them..

Martin,

thanks for answer but doing this move-request using powershell (Exchange 2013!) I get the message that the Mailbox is already in the target database

The move you want to achieve is not a mailbox move, its just a move of where the service of generating the OAB is performed, we want 2013 to generate the OAB. If you want to use PS run the following command:

Move-OfflineAddressBook -Identity "My OAB" -Server SERVER01

Reference:
https://technet.microsoft.com/en-us/library/bb125184(v=exchg.141).aspx

Martin,

this was Exchange 2010. move-Mailbox is not valid in Exchange 2013.

In Exchange 2013 you have to move the Mailbox responsible for oab Generation. But I already did that.

Yes, you can stil move the OAB to another server in Exchange 2013, even if the link I posted was for 2010. Here is the correct reference:

https://technet.microsoft.com/en-us/library/aa998191(v=exchg.150).aspx

If you run Get-OfflineAddressBook, what does the properties LastGeneratingData and AddressLists give you?

lastgeneratingdata return the right Arbitration Mailbox and the right server

addresslist Returns the correct global addresslist

So I doublechecked all this a couple of times ;-(

Hi,

From your description, I recommend you check if there is any warnings on the mailbox server that is responsible for generating the offline address book. And then troubleshoot this issue via the warning information.

Hope this can be helpful to you.

Best regards,

[PS] C:\Windows\system32>Get-MailboxDatabase | ft name, server, offlineaddressbook -auto Name Server OfflineAddressBook

Mailbox Database 1884560532 EXCHANGE \Globale Offlineadressliste (Ex2013)



how can I turn on eventlogging?

msexchangeSA\oal Generator no more exists in Exchange 2013.

I also compaired the oab http log file with a running System.

There is no difference (that i can identify).

I figured out that error 17008 is logged in application log (haven't had the right filter on. Sorry!

Error 17008: 

OABGeneratorAssistant encountered an error not related to any specific OAB. System.NullReferenceException: Object reference not set to an instance of an object. at Microsoft.Exchange.MailboxAssistants.Assistants.OABGenerator.OABGeneratorAssistant.GetOABsFromAD(OABGeneratorTaskContext context, Guid oabObjectGuid)

also creating a new oab and doing an update-offlineaddressbook gives no result! Same Thing.

What is the CU level you are running on Exchange 2013?

What are the OAB files you see on Mailbox Server apart from .LZX, can you list those file names.

Exchange 2013 cu7 (Build 15.00.1044.25).

In the dir Exchange...\clientaccess\oab is a Directory named like the guid of the oab.

Mode LastWriteTime Length Name
d---- 06.05.2015 15:27 26b693ba-b1d9-413e-9d38-dfd4ad772753
d---- 06.05.2015 15:27 a703c1ac-adb2-4d3a-a81e-f406ede87de6
d---- 25.03.2015 12:35 bin
d---- 06.05.2015 15:27 Temp
-a--- 25.03.2015 12:58 1191 web.config
-a--- 25.03.2015 12:57 1183 web.config.bak

Within this direcotry the is a file oab.xlm one .flt file and couples of lzx files:
E:\Exchange Server\V15\ClientAccess\OAB\26b693ba-b1d9-413e-9d38-dfd4ad772753
Mode LastWriteTime Length Name
-a--- 05.05.2015 17:31 773 4d8739ea-366f-473f-b8af-db41906ecacc-data-1.flt
-a--- 05.05.2015 17:31 516 4d8739ea-366f-473f-b8af-db41906ecacc-data-1.lzx
-a--- 05.05.2015 17:31 3118 4d8739ea-366f-473f-b8af-db41906ecacc-lng0401-1.lzx
-a--- 05.05.2015 17:31 3088 4d8739ea-366f-473f-b8af-db41906ecacc-lng0402-1.lzx
-a--- 05.05.2015 17:31 3082 4d8739ea-366f-473f-b8af-db41906ecacc-lng0403-1.lzx
-a--- 05.05.2015 17:31 3038 4d8739ea-366f-473f-b8af-db41906ecacc-lng0404-1.lzx
-a--- 05.05.2015 17:31 3186 4d8739ea-366f-473f-b8af-db41906ecacc-lng0405-1.lzx
-a--- 05.05.2015 17:31 3032 4d8739ea-366f-473f-b8af-db41906ecacc-lng0406-1.lzx
-a--- 05.05.2015 17:31 3010 4d8739ea-366f-473f-b8af-db41906ecacc-lng0407-1.lzx

Files look good, time stamp looks good too.
Before doing anything else, I would like to know if you have any issue downloading the OAB or newly created users aren't visible in Outlook?

Fixed it this Minute!

At least easy like nearly always:

I just created a new global addresslist and used this gal in the oab.

now it's fine.

I then reassigned the old gal and it's again an empty oab.

Testing the recipientfilter (get-recipientfilter -recipientpreviewfilter) of the (non working) gal it return exact the same recipient list than the newly created gal.

I don't understand that but ...who cares!

Thanks to all for help!