Exchange Calendar items vanish and can't modify dl lists
Since migrating to exchange 2010 from exchange 2003 I have had some users complain that appointments vanish from their calendars. I also have users that used to be able to modify DL's and no get errors that they dont have permissions. Clients have office
2007 or 2010 and some mac clients on windows xp and windows 7Stonecold31666
January 31st, 2011 1:33pm
Hi stonecold,
Does just the appointments disappear, the meeting requests without the issue?
Does the issue account use any other device to sync the emails item, such as mobile devices?.
First of all, I would suggest that update the exchange 2010 to the latest version, and update the outlook 2007/2010 to the latest version.
Some useful information about how to troubleshooting the kind issue, please refer to below:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;890436
Regards!
Gavin
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February 1st, 2011 1:34am
Yes they just disappear. The user in question do all have mobile devices, droid smart phones and ipads.Stonecold31666
February 1st, 2011 7:15am
Hi stonecold,
I also have run into these kind issue many times, as usual, those maybe cause by the mobile devices, I would suggest that you could turn to help from the venders.
I would make a test remove the mobile device which sync the emails from the exchange server.
Regards!
Gavin
TechNet Subscriber Support
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February 1st, 2011 10:51pm
Thank You. I am trying to narrow down the dates they went missing. Recently the CDO were updated on the system for blackberry to function and I have not heard of any going missing since then.
Stonecold31666
February 3rd, 2011 8:00am