Hi, I am trying to install Exchange on a second server in my environment, exchange 2010 std is the primary installation and im trying to install the same version on an additional server. Im trying to install the mailbox role, purely to move mailboxes to the secodary server and then back to the original server to split up my mailbox store into severeal as currently it's only one and it's 2Tb in size. Everytime I install, I get the following error. I have tried running it as administrator, also tried a powershell unattended install, same error. I even tried installing the enterprise version and still the same problem, please can somebody asssit me? this is the details from the exchange log: [05/30/2012 07:39:54.0085] [2] Ending processing. [05/30/2012 07:39:54.0086] [1] Finished executing component tasks. [05/30/2012 07:39:54.0110] [1] Ending processing. [05/30/2012 07:39:54.0120] [0] ************** [05/30/2012 07:39:54.0120] [0] Setup will run the task 'install-msipackage' [05/30/2012 07:39:54.0120] [1] Setup launched task 'install-msipackage -logfile 'C:\ExchangeSetupLogs\ExchangeSetup.msilog' -targetdirectory 'F:\Program Files\Microsoft\Exchange Server\V14' -features 'AdminTools','Mailbox' -packagepath 'D:\exchangeserver.msi' -updatesdir 'D:\Updates' -PropertyValues 'DISABLEERRORREPORTING=1 PRODUCTLANGUAGELCID=1033 DEFAULTLANGUAGENAME=ENU DEFAULTLANGUAGELCID=1033 INSTALLCOMMENT="Installed language for this product: English (United States)"'' [05/30/2012 07:39:54.0130] [1] Active Directory session settings for 'Install-MsiPackage' are: View Entire Forest: 'True', Configuration Domain Controller: 'SNMGJHBDC02.corp.nmg.co.za', Preferred Global Catalog: 'SNMGJHBDC02.corp.nmg.co.za', Preferred Domain Controllers: '{ SNMGJHBDC02.corp.nmg.co.za }' [05/30/2012 07:39:54.0147] [1] Runspace context: Executing user: corp.nmg.co.za/Users/Administrator, Executing user organization: , Current organization: , RBAC-enabled: Disabled. [05/30/2012 07:39:54.0147] [1] Beginning processing. [05/30/2012 07:41:07.0119] [1] ProductCode is '4934d1ea-be46-48b1-8847-f1af20e892c1'. [05/30/2012 07:41:07.0124] [1] PackagePath was set to 'D:\exchangeserver.msi'; changing to full path 'D:\exchangeserver.msi'. [05/30/2012 07:41:07.0124] [1] Current ScopeSet is: {Domain Read Scope: {, }, Domain Write Scope(s): {, }, Configuration Scope: {, }, Server Configuration Scope(s): {, }, , Exclusive Scope: {, }} [05/30/2012 07:41:07.0127] [1] Resolved current organization: . [05/30/2012 07:41:09.0117] [1] ProductCode is '4934d1ea-be46-48b1-8847-f1af20e892c1'. [05/30/2012 07:41:09.0122] [1] Installing MSI package 'D:\exchangeserver.msi'. [05/30/2012 07:41:09.0124] [1] Configuring an existing product. Product code: {4934D1EA-BE46-48B1-8847-F1AF20E892C1}. Property values: DISABLEERRORREPORTING=1 PRODUCTLANGUAGELCID=1033 DEFAULTLANGUAGENAME=ENU DEFAULTLANGUAGELCID=1033 INSTALLCOMMENT="Installed language for this product: English (United States)" REBOOT=ReallySuppress ADDLOCAL=AdminTools,Mailbox,AdminToolsNonGateway [05/30/2012 07:41:14.0373] [1] [ERROR] Unexpected Error [05/30/2012 07:41:14.0373] [1] [ERROR] Installing product D:\exchangeserver.msi failed. Fatal error during installation. Error code is 1603. Last error reported by the MSI package is 'The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2718. '. [05/30/2012 07:41:14.0373] [1] [ERROR] Fatal error during installation [05/30/2012 07:41:14.0416] [1] Ending processing.

Hi This is an MSI installation error that has multiple possible causes. Perhaps this blog post might help you out: http://www.msigeek.com/715/how-to-troubleshoot-the-error-1603-fatal-error-during-installation Steve

Hi, Did you check this aricle? I hope it helps http://support.microsoft.com/kb/981474 Post the updateGulab Prasad, My Blog | Z-Hire Employee Provisioning App

Thanks, busy trying this now..

I tried this and the same error comes up.

Have you tried to install this same package on another server to make sure the package is good? Also, I see that your update path is pointing to d:\updates, installation with SP1 or SP2 and 'slipstreaming' updates is not supported. If there are any update rollups in this directory, please remove them and try the installation again, then apply UpdateRollups after the installation is complete.

I cant seem to change any of those paths, when I choose a custom install and only select the 'mailbox role' the standard install carries on, the D drive is the media drive where the disc is inserted. I have not tried the same package on another server, however I tried a different package on the same server and I get the same error eg (enterprise edition)

Since you tried different packages, but get the same error on this server, I suggest you use the same install file to test on another server: If it can run well on other servers, this may issue on your this server. If it still have issue on other servers, download Exchange 2010 SP2 to have a try: Microsoft Exchange Server 2010 Service Pack 2 (SP2) http://www.microsoft.com/en-us/download/details.aspx?id=28190 Thanks, Evan Evan Liu TechNet Community Support

Thanks will try this now..

Any updates Thanks, EvanEvan Liu TechNet Community Support

Hi, Still battling with this, Microsoft Support is now involved since Friday and awaiting another call from them this morning... Thanks Sachin

If you get the answer, please share on the forum, I think this will help other person who has the same issue. Thanks, EvanEvan Liu TechNet Community Support

Definately will do. Microsoft worked on the problem for 7 hours yesterday - still not resolved. I will advise what the fix was when done..

Downloaded Exchange with SP2: http://www.microsoft.com/en-us/download/details.aspx?id=28190 Install system pre req (Filter Pack) http://technet.microsoft.com/en-us/library/bb691354.aspx Run the following two commands from Powershell: Import-Module ServerManager Add-WindowsFeature NET-Framework,RSAT-ADDS,Web-Server,Web-Basic-Auth,Web-Windows-Auth,Web-Metabase,Web-Net-Ext,Web-Lgcy-Mgmt-Console,WAS-Process-Model,RSAT-Web-Server -Restart Server reboots, install runs then there's the following error: Warning: An unexpected error has occurred and a Watson dump is being generated: Installing product C:\Exchange\ca\ClientLanguagePack.msi failed. Fatal error during installation. Error code is 1603. Last error reported by the MSI package is 'Could not open key: UNKNOWN\Components\E8801C2D248F4094FB915079D7FC0B09\46BFFDEDCE2462E4403034E068FD73C8. Verify that you have sufficient access to that key, or contact your support personnel.'. It was running the command 'Install-MsiPackage -PackagePath 'C:\Exchange\ca\ClientLanguagePack.msi' -LogFile 'C:\ExchangeSetupLogs\Install.ca.Client.20120601-110941.msilog' -Features 'AdminTools','Mailbox','ClientAccess','Gateway','Bridgehead','UnifiedMessaging','ClientLanguagePack' -PropertyValues 'LOGVERBOSE=1 TARGETDIR="F:\Exchange Server"''. Then ran the following command: secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose Install completed successfully.

Thank you for sharing the resolution. Cheers,Gulab Prasad, My Blog | Z-Hire Employee Provisioning App

Thanks for sharing. Best Regards, EvanEvan Liu TechNet Community Support