Exchange Search
Here is the issue we have been having. We are currently running Exchange 2007 SP1 and have Exchange search enabled (both services are started). We rebuilt the index catalog on a database which completed with no errors. The catalog files populated in the same path as the database (database was around 14GB, the catalog folder is 530MB). The issue we are having is doing searches from the client machines, specifically searching for content from attachments. There is only one mailbox in the database and it was used for journaling reports. Thus, the only emails that are in this mailbox are journal reports (with the original message within as a .msg file). When you try searching for words that would only be in the original emails (but not the journal reports), you get no results. Search only finds items when it is in the journal reports subject line or body. I have also installed the latest Office 2007 Ifilter. Outlook is currently in online mode with WDS 4.0 installed.Note that we have also tested this through OWA and searches do work there (finds terms within attachments).Any suggestions would be helpful. It feels that Exchange search isn't working through the outlook clients, perhaps using Exchange store search instead of full index searching. Thanks
March 4th, 2010 8:06pm

As the attachment search is working via OWA, I think the index data has been crawled correctly. Please create the mail profile on a test machine without WDS, and launch the outlook in online mode, see if the issue still persists Exchange store search doesn’t search within the attachments Resources: Understanding Exchange Search The Search ProcessJames Luo TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx) If you have any feedback on our support, please contact tngfb@microsoft.com
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March 9th, 2010 11:53am

It did work on a machine that does not have WDS installed. The drawback to this is I am not able to utilize Instant search and thus cannot do any advance search queries. I did a number of seach tests on this machine and they all came back successful, within seconds (as opposed to previously were it would take up to 5 minutes to return a search result). Is there any way to somehow get Instant search to work or would this be the only workaround? Thanks.
March 10th, 2010 9:04pm

I didn’t mean to get rid of WDS as a workaround for this case, just for testing, so we can isolate the cause. Since you can perform the search via OWA, I think the exchange search is fine; and you also can perform the search via outlook online mode, so I think the client can also be ruled out as well. Then, leaves only the WDS Have you tried to reproduce the issue on a test machine with clean installed outlook with WDS? James Luo TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx) If you have any feedback on our support, please contact tngfb@microsoft.com
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March 11th, 2010 9:28am

I'll work on that and get back to you a little later today. Update: I reinstalled Outlook and then did a search without WDS. Results came back successful. Then I installed WDS and did another search and it was successfull. My next test is to just uninstall and reinstall WDS on my main machine to see if that works.Update: Trying it on my machine was unsuccessful. Uninstalled WDS and search still did not return the expected results. The main difference between the two machines is the test machine is Windows 7 where mine is Windows XP. I also did not uninstall Outlook on my machine. This leads me to believe there some sort of client issue.
March 12th, 2010 5:49pm

Update #3 - Apparently it only works if you reinstall Outlook on the client machine. I went ahead and uninstalled Outlook on my main machine then reinstalled. Search with success without WDS and with WDS.
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March 15th, 2010 8:39pm

Thanks for sharing the updateJames Luo TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx) If you have any feedback on our support, please contact tngfb@microsoft.com
March 16th, 2010 4:12am

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