Exchange Server 2007 Full-Text Index Catalog
a lot of user from one mailbox database reported that they could search email from OWA and outlook. I followed the instruction on http://technet.microsoft.com/en-us/library/aa995966(v=exchg.80).aspx to rebuild the Full-Text index catalog. User can search now, but it is very slow and when user search email in OWA, it comes with the following error message "Search results may take a long time to appear because Microsoft Exchange Search is unavailable. Results will not include matches in the e-mail body." We tried everything we can. Still could not fix the problem. Any suggestion will help. Thank you. John
April 11th, 2012 7:29pm

Open a command prompt and navigate to the \program files\Microsoft\Exchange Server\Bin directory. - Type "regsvr32 MapiProtocolHandlerStub.dll" and hit enter. You should get a popup stating that the dll was registered successfully. Now lets run [PS] >test-exchangesearch username |fl Check the applicatiton log and make sure you are not getting events related to Msexchange searchIndex http://support.microsoft.com/kb/945077Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Hasnain Shaikh| My blogs: http://messagingserversupport.com
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April 11th, 2012 7:53pm

Hi John, Please also check out below documents: http://support.microsoft.com/kb/968813 http://www.expta.com/2007/09/search-results-may-take-long-time-to.html (This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.)Rowen TechNet Community Support
April 12th, 2012 4:55am

Hello Hasnain, I tried with your suggestion. and rebuild the index catlog. But when i run "Test-exchangesearch unername |fl", it still shows "false" and "-1". Our exchange environment setup as exchange 2007 CCR with nettapp as the mailbox storage. I did your suggestion on both node. do you have other suggestion?
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April 12th, 2012 12:47pm

This shows that catalog file is corrupt. Can you try to manaually rebuild the Catalog file. Follow this article for manually rebuilding catalog http://technet.microsoft.com/en-us/library/aa995966%28v=exchg.80%29.aspx Once the crawl has been completed, Run test-ExchangeSearch command again. If issue still presist. Please follow below instruction to reinstall Microsoft Search Follow the steps mentioned in this thread. It has worked for me every time. http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/b5c06df7-4f90-48f8-8aa3-fb137ea0b7e8/Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Hasnain Shaikh| My blogs: http://messagingserversupport.com
April 12th, 2012 7:10pm

I have tried to uninstall the Microsoft Search, but i could not find it. Do you have any other ideas? We are running exchange server 2007 SP3. Thank you very much and have a good weekend.
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April 13th, 2012 5:52pm

Have you tried following steps In Windows Explorer, navigate to BIN folder of Exchange program. 2. Check if file msfte.dll exists. If so, continue proceeding step 3 or else step 6. 3. Reregister required DLL files a. Load command window, navigate to BIN folder of Exchange installation path. b. Run command regsvr32 MapiProtocolHandlerStub.dll regsvr32 msfte.dll 4. Restart service Microsoft Search (Exchange). 5. Try to start Microsoft Exchange Search Indexer. If the service still can't be started, continue proceeding step 6. 6. Remove Microsoft Full Text Indexing Engine For Exchange a. Stop service Microsoft Exchange Search Indexer and Microsoft Search (Exchange). b. Click Start -> Run, type Installer in the textbox and click OK. c. Right-click header of the Name column, and then click More in the menu. d. Select Subject and click OK. e. Locate the item with subject Microsoft Full Text Indexing Engine for Exchange Setup, right click it and select Uninstall. f. Finish the uninstall process. 7. Install Microsoft Full Text Indexing Engine For Exchange a. Find the installation package msfte.msi on the Exchange installation CD. The default location is \Setup\ServerRoles\Mailbox\. b. Run command msiexec /i "<path>\msfte.msi" TARGETDIR="<Exchange installation path>" c. Start service Microsoft Search (Exchange) and Microsoft Exchange Search Indexer. 8. Wait for rebuilding the search index, and then try to search in OWA. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Hasnain Shaikh| My blogs: http://messagingserversupport.com
April 13th, 2012 5:57pm

If you don't find Microsoft Exchange server indexer and Microsoft search in the installer folder, Lets Find the installation package msfte.msi on the Exchange installation CD. The default location is \Setup\ServerRoles\Mailbox\. Right click on msfte.msi and click on uninstallPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Hasnain Shaikh| My blogs: http://messagingserversupport.com
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April 13th, 2012 6:01pm

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