Hi We have some customers who had the OOF turned on but when they have turned it off it still sends messages and when other people turn it on it does not send an OOF Any help would be welcome

The is uaully down to a bad rule, usually caused by a mixture of MAPI versions and Exchange versions. For example using Outlook 2003 or a Blackberry to set the original rule against Exchange 2007 will do this kind of thing. Running outlook.exe /cleanrules will usually correct things. Export any existing rules before you do. Simon. Simon Butler, Exchange MVP Blog | Exchange Resources | In the UK? Hire Me.

On Wed, 11 Jul 2012 14:38:10 +0000, Sembee wrote: >The is uaully down to a bad rule, usually caused by a mixture of MAPI versions and Exchange versions. Or LOTS of rules. I had one mailbox that had 115 OOF (internal and external) rules and it just filled up the alloted space for rules! I had to use MFCMAPI to clean them out (without removing ALL the other rules). He _did_ have a BB device, too. The OOF rules weren't the only ones that had duplicates. :-( --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP