Hello i am using Exchange 2007 , My exchange server is not receiving mails from other domains say xyz.com, or abc.com but i am receiving mails from known domains like hotmail, yahoo, rediff,etc i use mcafee group shield for exchange , and i have whitelisted the domain say xyz.com but still i am not receiving the mails from xyz.com but i can send them mail. please guide me.

Hi Risingflight, Hello i am using Exchange 2007 , My exchange server is not receiving mails from other domains say xyz.com, or abc.com but i am receiving mails from  known domains like hotmail, yahoo, rediff,etc Enable the SMTP logging at the receive connector and check the log for errors: http://exchangepedia.com/2007/05/exchange-server-2007-logging-smtp-protocol-activity.html Do you know the error message external contacts get when they try to send you something? Furthermore enable the diagnostic logging at the server and check the event logs for errors too. i use mcafee group shield for exchange , and i have whitelisted the domain say xyz.com but still i am not receiving  the mails from xyz.com but i can send them mail. Post get-transportagents and temporally disable the mcafee agent or stop the full service. Are you able to receive mails from all domains then? __________________ Viele Grüße Christian

Could well be an issue with the sender domain as you say you get emails from other external domains fine. Up the logging as above and check message tracking and protocol logs to see if the message is even hitting you Exch servers. There may be some sort of filtering going on, so see if the message get to Exch 1st.Sukh

outside users tell they r getting this message when they send mail. Your message wasn't delivered because of security policies. please guide me say my exchange server name is mail domain is abc.com so its mail.abc.com internal ip: 192.168.1.3 external ip say 140.140.140.140 my domain i have checked it is not black listed and also i use McAfee groupshiled i have stopped its service.

Have you set the connector logging and then tried to reproduce the issue and checked the logs?Sukh

guide me how to set the connector logging

Above, posted by ChristianSukh

Does mail from the internet go directly to the Exchange Server or through another gateway?

Hello i am using Exchange 2007 , my clients are not able to send email to my exchange server but i am able to send to them.i am facing this issue with other domains say a.com, b.com , within in my domain no issues. They tell me they r getting this message when they send mail. Your message wasn't delivered because of security policies. please guide me say my exchange server name is mail domain is abc.com so its mail.abc.com internal ip: 192.168.1.3 external ip say 140.140.140.140 my domain i have checked it is not black listed and also i use McAfee groupshiled i have stopped its service.

Hi, Besides, you can check the following: 1. Check whether all users cannot receive emails from the specified domain 2. Check whether some transport rules block the emails as shown in KB947662 3. Please run ExBPA against Exchange servers for health check Wait for your reply. ThanksSophia Xu

Dear Mr Weihs, i have tried the article u have mentioned but it did not work , check the below article http://www.howexchangeworks.com/2009/06/email-from-external-user-to.html Open the Exchange Management Console Expand Recipient Configuration Click Distribution Group Double click the distribution group Select the Mail Flow Settings Tab Double click Message Delivery Restrictions Uncheck “Require that all senders are authenticated “ Click OK When i see my EMC , when i double click Distribution group i cannot see anything wht mentioned above but when i check any user properties i can see the Require that all senders are authenticated is unchecked please guide me unable to trace out the problem. how to change AD group scope of the account with the email address from global to a universal group

i have tried the article u have mentioned but it did not work wht christian mentioned but did not work check the below article http://www.howexchangeworks.com/2009/06/email-from-external-user-to.html Open the Exchange Management Console Expand Recipient Configuration Click Distribution Group Double click the distribution group Select the Mail Flow Settings Tab Double click Message Delivery Restrictions Uncheck “Require that all senders are authenticated “ Click OK When i see my EMC , when i double click Distribution group i cannot see anything wht mentioned above. can i create a new distribution group, will it work. but when i check any user properties i can see the Require that all senders are authenticated is unchecked please guide me unable to trace out the problem. how to change AD group scope of the account with the email address from global to a universal group

Can you post the message the outside users are getting (NDR I assume).Sukh

Hi, Try to run the remote connectivity analyzer and post the result. http://blogs.technet.com/b/nking/archive/2009/04/06/wanting-to-test-your-exchange-connection-meet-exchange-remote-connectivity-analyzer.aspx Leif