Hi All,

In our Environment Exchange Server 2013 SP1 CU4 is installed and restarts every alternate days.Below are the details

Event Id : 6008

The previous system shutdown  was unexpected.

Evend Id : 1001

The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000ef (0xffffe000023fb940, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 070815-6625-01.

Event 41, Kernal Power 

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Can somebody help me through this because it was causing severe to our organization and restarts frequently as

Analyze memory.dmp with Windows debugger (http://techguyvijay.blogspot.cz/2011/12/how-to-analuze-windows-memory-dump.html) or 3rd party tools: https://www.raymond.cc/blog/how-to-analyze-memory-dump-dmp-file/

It can answer what caused blue screen of death.

Hello

tip: https://support.microsoft.com/en-us/kb/2969070

Hi Essa,

Thank you for your question.

In addition above suggestion, we could do some basic checks:

1. All the drivers are up to date

2. Servers are properly patched

3.Necessary exceptions are made in Antivirus for mailbox server

Then, if the issue persist, we could refer to the following link:

https://support.microsoft.com/en-us/kb/2028504

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim