Exchange mailbox move issue
I have an Exchange 2010 organisation that has just been upgraded from exchange 2003. All mailboxes migrated successfully from exchange 2003. Since upgrading to SP2, I can no longer move mailboxes. We did have a DAG setup but Ive removed it as the copies were failing. It looks like the Replication service is failing on the CAS Servers. Below is the log from the mbx copy 19/06/2012 00:36:19 [MBX_SERVER01] 'domain.local/1 USER ACCOUNTS/org/username' created move request. 19/06/2012 00:37:28 [CAS_SERVER01] The Microsoft Exchange Mailbox Replication service 'CAS_SERVER01.domain.local' (14.2.297.0 caps:07) is examining the request. 19/06/2012 00:37:28 [CAS_SERVER01] Connected to target mailbox 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)', database 'MBXDB1', Mailbox server 'MBX_SERVER01.domain.local' Version 14.2 (Build 247.0). 19/06/2012 00:37:28 [CAS_SERVER01] Connected to source mailbox 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)', database 'MBXDB01', Mailbox server 'MBX_SERVER01.domain.local' Version 14.2 (Build 298.0). 19/06/2012 00:37:29 [CAS_SERVER01] Request processing started. 19/06/2012 00:37:30 [CAS_SERVER01] Source mailbox information before the move: Regular Items: 505, 23.7 MB (24,847,294 bytes) Regular Deleted Items: 0, 0 B (0 bytes) FAI Items: 69, 0 B (0 bytes) FAI Deleted Items: 0, 0 B (0 bytes) 19/06/2012 00:37:31 [CAS_SERVER01] Initializing folder hierarchy in mailbox 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)': 47 folders total. 19/06/2012 00:37:34 [CAS_SERVER01] Folder hierarchy initialized for mailbox 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)': 47 folders total. 19/06/2012 00:37:34 [CAS_SERVER01] Stage: CreatingInitialSyncCheckpoint. Percent complete: 15. 19/06/2012 00:37:35 [CAS_SERVER01] Stage: LoadingMessages. Percent complete: 20. 19/06/2012 00:37:35 [CAS_SERVER01] Stage: CopyingMessages. Percent complete: 25. 19/06/2012 00:37:35 [CAS_SERVER01] Copy progress: 0/570 messages, 0 B (0 bytes)/23.7 MB (24,846,758 bytes). 19/06/2012 00:37:35 [CAS_SERVER01] Messages have been enumerated successfully. 570 items loaded. Total size: 23.7 MB (24,846,758 bytes). 19/06/2012 00:37:51 [CAS_SERVER01] Initial seeding completed, 570 items copied, total size 23.7 MB (24,846,758 bytes). 19/06/2012 00:37:51 [CAS_SERVER01] Changes reported in source 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)': 0 changed folders, 0 deleted folders, 0 changed messages. 19/06/2012 00:37:51 [CAS_SERVER01] Incremental Sync 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)' completed: 0 changed items. 19/06/2012 00:37:51 [CAS_SERVER01] Stage: IncrementalSync. Percent complete: 95. 19/06/2012 00:37:51 [CAS_SERVER01] Final sync has started. 19/06/2012 00:37:51 [CAS_SERVER01] Changes reported in source 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)': 0 changed folders, 0 deleted folders, 0 changed messages. 19/06/2012 00:37:51 [CAS_SERVER01] Incremental Sync 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)' completed: 0 changed items. 19/06/2012 00:37:53 [CAS_SERVER01] Stage: FinalIncrementalSync. Percent complete: 95. 19/06/2012 00:37:53 [CAS_SERVER01] Fatal error MapiExceptionNotFound has occurred. Error details: MapiExceptionNotFound: Unable to copy to target. (hr=0x8004010f, ec=-2147221233) Diagnostic context: Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=82] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=170][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropGetPropsSpecific [7] Lid: 21921 StoreEc: 0x40380 Lid: 31418 --- ROP Parse Done --- Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=45] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=216][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropGetReceiveFolderTable [104] Lid: 31418 --- ROP Parse Done --- Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=69] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=272][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropGetAllPerUserLtids [125] Lid: 17082 ROP Error: 0x8004010F Lid: 29793 Lid: 21921 StoreEc: 0x8004010F Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropGetAllPerUserLtids [125] Lid: 14164 StoreEc: 0xFFFFFA1D PropTag: 0x67CF8000 Lid: 8660 StoreEc: 0x8004010F PropTag: 0x67CF8000 Lid: 14164 StoreEc: 0xFFFFFA1D PropTag: 0x67CF8000 Lid: 8660 StoreEc: 0x8004010F PropTag: 0x67CF8000 Lid: 14164 StoreEc: 0xFFFFFA1D PropTag: 0x67CF8000 Lid: 8660 StoreEc: 0x8004010F PropTag: 0x67CF8000 Lid: 43747 dwParam: 0xE Lid: 55653 StoreEc: 0x8004010F Lid: 2087 StoreEc: 0x8004010F Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0x8004010F Lid: 25738 Lid: 18570 StoreEc: 0x8004010F Lid: 23370 StoreEc: 0x8004010F Lid: 24302 Lid: 32494 StoreEc: 0x8004010F at Microsoft.Mapi.MapiExceptionHelper.ThrowIfErrorOrWarning(String message, Int32 hresult, Boolean allowWarnings, SafeExInterfaceHandle iUnknown, Exception innerException) at Microsoft.Mapi.MapiUnk.ThrowIfErrorOrWarning(String message, Int32 hr) at Microsoft.Mapi.MapiProp.CopyTo(MapiProp destProp, Boolean reportProgress, CopyPropertiesFlags copyPropertiesFlags, Boolean copySubObjects, ICollection`1 excludeTags) at Microsoft.Mapi.MapiProp.ExportObjectHelper(IMapiFxProxy dest, PropTag[] tags, CopyPropertiesFlags copyPropertiesFlags, Boolean useCopyProps) at Microsoft.Mapi.MapiProp.ExportObject(IMapiFxProxy fxProxy, CopyPropertiesFlags copyPropertiesFlags, PropTag[] excludeTags) at Microsoft.Exchange.MailboxReplicationService.LocalSourceMailbox.Microsoft.Exchange.MailboxReplicationService.ISourceMailbox.CopyTo(IFxProxy fxProxy, PropTag[] excludeTags) at Microsoft.Exchange.MailboxReplicationService.SourceMailboxWrapper.<>c__DisplayClass7.<Microsoft.Exchange.MailboxReplicationService.ISourceMailbox.CopyTo>b__6() at Microsoft.Exchange.MailboxReplicationService.ExecutionContext.Execute(GenericCallDelegate operation) at Microsoft.Exchange.MailboxReplicationService.SourceMailboxWrapper.Microsoft.Exchange.MailboxReplicationService.ISourceMailbox.CopyTo(IFxProxy destMailbox, PropTag[] excludeProps) at Microsoft.Exchange.MailboxReplicationService.MailboxMover.FinalSyncCopyMailboxData() at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.ForeachMailboxContext(MailboxMoverDelegate del) at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.FinalSync(Object[] wiParams) at Microsoft.Exchange.MailboxReplicationService.CommonUtils.CatchKnownExceptions(GenericCallDelegate del, FailureDelegate failureDelegate) Error context: -------- Operation: ISourceMailbox.CopyTo OperationSide: Source Primary (d8cf622a-616a-4d3d-9415-cb03573311d3) PropTags: [ContainerHierarchy; ContainerContents] 19/06/2012 00:37:53 [CAS_SERVER01] Relinquishing job. 19/06/2012 00:42:15 [MBX_SERVER01] 'domain.local/1 USER ACCOUNTS/org/username' resumed move request. 19/06/2012 00:42:17 [CAS_SERVER01] Job resumed with status 'InProgress'. 19/06/2012 00:42:18 [CAS_SERVER01] Relinquishing job. 19/06/2012 00:42:24 [CAS_SERVER01] The Microsoft Exchange Mailbox Replication service 'CAS_SERVER01.domain.local' (14.2.297.0 caps:07) is examining the request. 19/06/2012 00:42:24 [CAS_SERVER01] Connected to target mailbox 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)', database 'MBXDB1', Mailbox server 'MBX_SERVER01.domain.local' Version 14.2 (Build 298.0). 19/06/2012 00:42:24 [CAS_SERVER01] Restarting the move because checkpoint data doesn't exist or isn't valid in 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)'. 19/06/2012 00:42:24 [CAS_SERVER01] Connected to source mailbox 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)', database 'MBXDB01', Mailbox server 'MBX_SERVER01.domain.local' Version 14.2 (Build 298.0). 19/06/2012 00:42:25 [CAS_SERVER01] Request processing started. 19/06/2012 00:42:25 [CAS_SERVER01] An old copy of the mailbox was removed from the destination database. The operation will try again in 30 seconds. 19/06/2012 00:42:56 [CAS_SERVER01] Mailbox 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (1/60). 19/06/2012 00:43:07 [CAS_SERVER01] Source mailbox information before the move: Regular Items: 505, 23.7 MB (24,847,294 bytes) Regular Deleted Items: 0, 0 B (0 bytes) FAI Items: 69, 0 B (0 bytes) FAI Deleted Items: 0, 0 B (0 bytes) 19/06/2012 00:43:08 [CAS_SERVER01] Initializing folder hierarchy in mailbox 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)': 47 folders total. 19/06/2012 00:43:11 [CAS_SERVER01] Folder hierarchy initialized for mailbox 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)': 47 folders total. 19/06/2012 00:43:11 [CAS_SERVER01] Stage: CreatingInitialSyncCheckpoint. Percent complete: 15. 19/06/2012 00:43:11 [CAS_SERVER01] Stage: LoadingMessages. Percent complete: 20. 19/06/2012 00:43:11 [CAS_SERVER01] Stage: CopyingMessages. Percent complete: 25. 19/06/2012 00:43:11 [CAS_SERVER01] Copy progress: 0/570 messages, 0 B (0 bytes)/23.7 MB (24,846,758 bytes). 19/06/2012 00:43:11 [CAS_SERVER01] Messages have been enumerated successfully. 570 items loaded. Total size: 23.7 MB (24,846,758 bytes). 19/06/2012 00:43:20 [CAS_SERVER01] Initial seeding completed, 570 items copied, total size 23.7 MB (24,846,758 bytes). 19/06/2012 00:43:20 [CAS_SERVER01] Changes reported in source 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)': 0 changed folders, 0 deleted folders, 0 changed messages. 19/06/2012 00:43:20 [CAS_SERVER01] Incremental Sync 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)' completed: 0 changed items. 19/06/2012 00:43:20 [CAS_SERVER01] Stage: IncrementalSync. Percent complete: 95. 19/06/2012 00:43:21 [CAS_SERVER01] Final sync has started. 19/06/2012 00:43:21 [CAS_SERVER01] Changes reported in source 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)': 0 changed folders, 0 deleted folders, 0 changed messages. 19/06/2012 00:43:21 [CAS_SERVER01] Incremental Sync 'Primary (d8cf622a-616a-4d3d-9415-cb03573311d3)' completed: 0 changed items. 19/06/2012 00:43:22 [CAS_SERVER01] Stage: FinalIncrementalSync. Percent complete: 95. 19/06/2012 00:43:22 [CAS_SERVER01] Fatal error MapiExceptionNotFound has occurred. Error details: MapiExceptionNotFound: Unable to copy to target. (hr=0x8004010f, ec=-2147221233) Diagnostic context: Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=82] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=170][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropGetPropsSpecific [7] Lid: 21921 StoreEc: 0x40380 Lid: 31418 --- ROP Parse Done --- Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=45] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=216][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropGetReceiveFolderTable [104] Lid: 31418 --- ROP Parse Done --- Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=69] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=272][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropGetAllPerUserLtids [125] Lid: 17082 ROP Error: 0x8004010F Lid: 29793 Lid: 21921 StoreEc: 0x8004010F Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropGetAllPerUserLtids [125] Lid: 14164 StoreEc: 0xFFFFFA1D PropTag: 0x67CF8000 Lid: 8660 StoreEc: 0x8004010F PropTag: 0x67CF8000 Lid: 14164 StoreEc: 0xFFFFFA1D PropTag: 0x67CF8000 Lid: 8660 StoreEc: 0x8004010F PropTag: 0x67CF8000 Lid: 14164 StoreEc: 0xFFFFFA1D PropTag: 0x67CF8000 Lid: 8660 StoreEc: 0x8004010F PropTag: 0x67CF8000 Lid: 43747 dwParam: 0xE Lid: 55653 StoreEc: 0x8004010F Lid: 2087 StoreEc: 0x8004010F Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0x8004010F Lid: 25738 Lid: 18570 StoreEc: 0x8004010F Lid: 23370 StoreEc: 0x8004010F Lid: 24302 Lid: 32494 StoreEc: 0x8004010F at Microsoft.Mapi.MapiExceptionHelper.ThrowIfErrorOrWarning(String message, Int32 hresult, Boolean allowWarnings, SafeExInterfaceHandle iUnknown, Exception innerException) at Microsoft.Mapi.MapiUnk.ThrowIfErrorOrWarning(String message, Int32 hr) at Microsoft.Mapi.MapiProp.CopyTo(MapiProp destProp, Boolean reportProgress, CopyPropertiesFlags copyPropertiesFlags, Boolean copySubObjects, ICollection`1 excludeTags) at Microsoft.Mapi.MapiProp.ExportObjectHelper(IMapiFxProxy dest, PropTag[] tags, CopyPropertiesFlags copyPropertiesFlags, Boolean useCopyProps) at Microsoft.Mapi.MapiProp.ExportObject(IMapiFxProxy fxProxy, CopyPropertiesFlags copyPropertiesFlags, PropTag[] excludeTags) at Microsoft.Exchange.MailboxReplicationService.LocalSourceMailbox.Microsoft.Exchange.MailboxReplicationService.ISourceMailbox.CopyTo(IFxProxy fxProxy, PropTag[] excludeTags) at Microsoft.Exchange.MailboxReplicationService.SourceMailboxWrapper.<>c__DisplayClass7.<Microsoft.Exchange.MailboxReplicationService.ISourceMailbox.CopyTo>b__6() at Microsoft.Exchange.MailboxReplicationService.ExecutionContext.Execute(GenericCallDelegate operation) at Microsoft.Exchange.MailboxReplicationService.SourceMailboxWrapper.Microsoft.Exchange.MailboxReplicationService.ISourceMailbox.CopyTo(IFxProxy destMailbox, PropTag[] excludeProps) at Microsoft.Exchange.MailboxReplicationService.MailboxMover.FinalSyncCopyMailboxData() at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.ForeachMailboxContext(MailboxMoverDelegate del) at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.FinalSync(Object[] wiParams) at Microsoft.Exchange.MailboxReplicationService.CommonUtils.CatchKnownExceptions(GenericCallDelegate del, FailureDelegate failureDelegate) Error context: -------- Operation: ISourceMailbox.CopyTo OperationSide: Source Primary (d8cf622a-616a-4d3d-9415-cb03573311d3) PropTags: [ContainerHierarchy; ContainerContents] 19/06/2012 00:43:22 [CAS_SERVER01] Relinquishing job.
June 19th, 2012 9:46am

Hi, check this thread out: http://social.technet.microsoft.com/Forums/zh/exchangesvradmin/thread/66c440e9-1dbc-474b-a737-26d86555ab02 Regards, MarkusMCSE:Messaging
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June 19th, 2012 10:30am

Have you tried to restart the Exchange Information Store service and have a try?Regards from www.windowsadmin.info | www.blog.windowsadmin.info
June 19th, 2012 11:37am

Hi 1. You can install exchange 2010 sp2 ru3. One similar is fixed by RU3. 2. Can you move mailbox one by one ? (just test) Maybe some users/messages are broken.Terence Yu TechNet Community Support
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June 20th, 2012 2:49am

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