Hi,
I'm having a major issue on my 2010 exchange server that is giving me sleepless nights, ever since we were ataacked viy the CT Locker virus I have neen having issues with my exchange server can any one please assist the following is a short description.
1. Outlook out of office does not work - say that the server is not available.
2. I cant get any Iphone to connect to the exchange.
3. user credentials keeps on popping up.
I did do a test on remote connectivity analyser and got the following errors back.
-----
Attempting the Autodiscover and Exchange ActiveSync test (if requested).
Testing of Autodiscover for Exchange ActiveSync failed.
Additional Details
Elapsed Time: 17708 ms.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Additional Details
Elapsed Time: 17708 ms.
Test Steps
Attempting to test potential Autodiscover URL https://nudebt.co.za:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 17117 ms.
Test Steps
Attempting to resolve the host name nudebt.co.za in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 196.213.123.82
Elapsed Time: 348 ms.
Testing TCP port 443 on host nudebt.co.za to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 561 ms.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Elapsed Time: 16208 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server nudebt.co.za on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=mailsrv.nudebt.co.za, Issuer: CN=nudebt-PDC-CA, DC=nudebt, DC=co, DC=za.
Elapsed Time: 16175 ms.
Validating the certificate name.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name nudebt.co.za doesn't match any name found on the server certificate CN=mailsrv.nudebt.co.za.
Elapsed Time: 1 ms.
Attempting to test potential Autodiscover URL https://autodiscover.nudebt.co.za:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 253 ms.
Test Steps
Attempting to resolve the host name autodiscover.nudebt.co.za in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.nudebt.co.za couldn't be resolved in DNS InfoDomainNonexistent.
Elapsed Time: 253 ms.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Additional Details
Elapsed Time: 17 ms.
Test Steps
Attempting to resolve the host name autodiscover.nudebt.co.za in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.nudebt.co.za couldn't be resolved in DNS InfoDomainNonexistent.
Elapsed Time: 17 ms.
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
Additional Details
Elapsed Time: 163 ms.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.nudebt.co.za in DNS.
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
Additional Details
Elapsed Time: 163 ms.
Checking if there is an autodiscover CNAME record in DNS for your domain 'nudebt.co.za' for Office 365.
Failed to validate autodiscover CNAME record in DNS. If your mailbox isn't in Office 365, you can ignore this warning.
Tell me more about this issue and how to resolve it
Additional Details
There is no Autodiscover CNAME record for your domain 'nudebt.co.za'.
Elapsed Time: 155 ms.