Hi

I'm working on a CRM implementation and came up with a blocking problem which is I need to track one way or another bounce back reports (aka NDR non delivery report).

In short here's what I need to implement at exchange/outlook level :

- Whenever a particular subset of user's inbox receives an NDR, run a VBA script (or any kind of code)

- The code scans the NDR (look for something in the body or things like that) and then calls a web service I've created

I've managed to make this almost working in outlook, so client-side. Using a VBA script (in fact a module), I can create a rule that runs the script (using a small trick to appy the rule on NDR items which are different from regular emails), only thing I haven't tested is calling the web service but I believe that's not a problem.

But, I'd like to know if it's possible to implement that server-side ? so that I can still pick up those NDR I'm interested in without having the outlook client running (and also so that I don't have to deploy the VBA code to every relevant user's desktop).

I'm not the Exchange admin where I'm working and he just told me you can't run VBA code rules server side.

What are the alternatives ?

Would I be able to achieve that using EWS or something else ?

Thanks a lot

Perhaps a Transport Agent?

http://msdn.microsoft.com/en-us/library/exchange/dd877026(v=exchg.150).aspx