Exchange servr 2003 Data Base Dismount Issues
hi, i am running Exchange2003 Enterprise Server in Cluster Mode, few days back the active server failed (reasons not mentioned here) & cluster services could not be completly mounted on passive server, Specially MSA Resource was unable to transfer ( this happens twice but fortunately it was weekend so no service outage was faced by users. so after some trouble shooting i switched on the active server after troubleshooting & resumed service from it but this server worked off and on so services intruption was still there (with the following error 419).so i disabled its heart beat adapter but erros were still not removed. Event Type: Error Event Source: smtpsvc Event Category: None Event ID: 419 Date: 8/25/2012 Time: 2:40:08 PM User: N/A Computer: Server_Name Description: SMTP server cannot create a file in the queue directory Drive_Letter:\EXCHSRVR\Mailroot\vsi 1\Queue\. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 05 00 00 00 .... Then i googled the things and verified my setting as per below link along with Anti virus Exclusions to Data base & Log Files folder of Exchange 2003 http://www.tech-archive.net/Archive/Windows/microsoft.public.windows.server.sbs/2005-09/msg02837.html but still the error continued to occur including following IIS Error. Event Type: Error Event Source: IIS Config Event Category: Catalog Event ID: 51228 Date: 8/25/2012 Time: 3:09:41 PM User: N/A Computer: Description: An error occurred while saving the metabase file. This can happen when the metabase XML file is in use by another program, or if the disk is full. Check for corresponding events in the event log for more details. ErrorCode : 0x80070005 ___________________________________________________________________________________________________ along with Following Application Error: Event Type: Error Event Source: MSExchangeIS Event Category: General Event ID: 1159 Date: 8/24/2012 Time: 12:51:21 PM User: N/A Computer: Description: Database error 0xfffffbbe occurred in function JTAB_BASE::EcSetCurrentIndex while accessing the database "First Storage Group\DB_Name ______________________________________________________________________________________ after the error continue to repeat another error occured notifying that it was unable to write in Exchange Log Files Event Type: Error Event Source: ESE Event Category: General Event ID: 490 Date: 8/24/2012 Time: 2:22:08 PM User: N/A Computer: Description: Information Store (5784) First Storage Group: An attempt to open the file "Drive_Name\mdbdata\E00.chk" for read / write access failed with system error 5 (0x00000005): "Access is denied. ". The open file operation will fail with error -1032 (0xfffffbf8). ___________________________________ Event Type: Error Event Source: ESE Event Category: Logging/Recovery Event ID: 439 Date: 8/24/2012 Time: 2:22:08 PM User: N/A Computer: Description: Information Store (5784) First Storage Group: Unable to write a shadowed header for file Drive_Name:bdata\E00.chk. Error -1032. _____________________________________________________________________________________________ Event Type: Error Event Source: MSExchangeMTA Event Category: Field Engineering Event ID: 9405 Date: 8/24/2012 Time: 4:24:11 PM User: N/A Computer: Description: An unexpected error has occurred which may cause the MTA to terminate. Error: Unable to create file EV0.LOG, return code 110 . [BASE MAIN BASE 1] (16) _________________________________________________________________________________________ Event Type: Error Event Source: MSExchangeIS Event Category: General Event ID: 9518 Date: 8/24/2012 Time: 4:02:20 PM User: N/A Computer: Description: Error 0xfffffdee starting Storage Group /DC=com/DC=cdcpk/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=Domain/CN=Administrative Groups/CN=OU/CN=Servers/CN=Serve_Name/CN=InformationStore/CN=First Storage Group on the Microsoft Exchange Information Store. Storage Group - Initialization of Jet failed. _____________________________________________________________________________________ Event Type: Error Event Source: MSExchangeIS Event Category: General Event ID: 9519 Date: 8/24/2012 Time: 2:59:40 PM User: N/A Computer: Description: Error Database is in inconsistent state starting database "First Storage Group\Information store name" on the Microsoft Exchange Information Store. For more information, click http://www.microsoft.com/contentredirect.asp. Data: 0000: 46 61 69 6c 65 64 20 74 Failed t 0008: 6f 20 61 74 74 61 63 68 o attach 0010: 20 74 6f 20 4a 65 74 20 to Jet 0018: 44 42 00 DB. while today exchange services down again and following 3 important erros i found in the logs. Event Type: Error Event Source: ESE Event Category: General Event ID: 490 Date: 8/25/2012 Time: 2:15:20 PM User: N/A Computer: Description: Information Store (5404) First Storage Group: An attempt to open the file "Drive_Name:\EXCHSRVR\mdbdata\E00.log" for read / write access failed with system error 5 (0x00000005): "Access is denied. ". The open file operation will fail with error -1032 (0xfffffbf8). _______________ Event Type: Error Event Source: MSExchangeIS Event Category: General Event ID: 9558 Date: 8/25/2012 Time: 2:15:20 PM User: N/A Computer: Description: An error occurred while writing to the database log file of storage group "First Storage Group". Attempting to unmount all databases in this storage group. ________________ Event Type: Error Event Source: ESE Event Category: Logging/Recovery Event ID: 492 Date: 8/25/2012 Time: 2:15:20 PM User: N/A Computer: Description: Information Store (5404) First Storage Group: The logfile sequence in "Drive Name:\EXCHSRVR\mdbdata\" has been halted due to a fatal error. No further updates are possible for the databases that use this logfile sequence. Please correct the problem and restart or restore from backup. i also have made soome changes according to http://support.microsoft.com/kb/823022 ( according to this document i was missing Authenticated users from security tab on DB & Logs Drive). since aftre this change services are running ok but any value addition is warmly welcomed. Thanks
August 25th, 2012 8:48am

in addition to above mentioned problems the Exchsvr/mailroot/vsi1/queue folder shows around 500 emails with 0 KB which is also a point to ocnsider
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August 25th, 2012 8:50am

Hi Can you post result of eseutil /mh priv1.edb?Terence Yu TechNet Community Support
August 27th, 2012 2:57am

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