I formatted a hard drive because of various issues, but before I did I backed all user files up including the archive.pst file. I have done this many times before and never had a problem. Here's the problem, I see the .pst file, it says it is 21.3MB in size but when I add the file by going to (file, open, outlook data file, select the archive.pst file) it shows in the left where all the folders are, but it does not show any emails in the reading pane ("There are no items to show in this view"). I have also tried running scanpst.exe, but it has not helped. any advise? This happens to be our CFO's computer.

This forum is for the issue on the exchange product, for the question about the outlook client please use the “Office IT Pro” forum which would be the best place for itJames Luo TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx) If you have any feedback on our support, please contact tngfb@microsoft.com

Checked every folder? Sure they arent calendar entries?

On Tue, 25 May 2010 16:31:41 +0000, lmarschner wrote: >I formatted a hard drive because of various issues, but before I did I backed all user files up including the archive.pst file. I have done this many times before and never had a problem. Here's the problem, I see the .pst file, it says it is 21.3MB in size but when I add the file by going to (file, open, outlook data file, select the archive.pst file) it shows in the left where all the folders are, but it does not show any emails in the reading pane ("There are no items to show in this view"). I have also tried running scanpst.exe, but it has not helped. any advise? This happens to be our CFO's computer. This is probably a question better asked in an Outlook forum since PST files are handed only by the client software. Simply becasue you have a file doesn't mean the contents of the file are usable. PST files are notoriously fragile and it's quite possible that the internal structure of the database (which is what a PST really is) is simply saying that there's noting there. Assuming the permissions on the file are correct, and the file's not "read only" you may have to invest in some 3rd-party software to recover that file. For such a small PST file I have to ask why the contents weren't just kept in the mailbox on the server? --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP