Greetings! We have a problem with global adress list in our exchange 2007. Let me explain our problem. Our company consist of 3 different firms. The problem started to appear after 2nd firm also installed exchange in their environment. After that, our users must manually open Global Address List in Outlook 2007 client. We have another issue. I wanted to make permission to a user to have send us permission soo he can send something as a distribution group. I spent 2 days to find out that send as did not work because of our "corrupt" Global address list. For example, If I choose send as, by typing the mailbox address support@company-name.com it does not work (it saids I dont have a permission to sent), but If I open a Global Address List and search the email there and select it, then it works. Strange. How can we solve this problem? With best regards,bostjanc

anyone?bostjanc

Can you provide more details about your environment? What SP and RU are you running on EX2007? Does each firm have its own separate forest or are they all in one forest? How does the GAL function in OWA? Do you have more than one GAL or just the default one? What exactly do you mean by "our users must manually open Global Address List in Outlook 2007 client" are they not able to hit "check name" when sending emails?DJ Grijalva | MCITP: EMA 2007/2010 | www.persistentcerebro.com

For second Question please follow the following:- Setp 1: Use PowerShell to give -GrantSendOnBehalfTo permissions to account. Set-DistributionGroup -Identity <Groupname> -GrantSendOnBehalfTo <UserName> Step 2: Add AD Permissions Add-ADPermission -Identity "GroupName" -User <UserNamewhoNeedsAccess> -AccessRights ExtendedRight -ExtendedRights "send as" I suggest you to open a new thread for First question with detail example- thanks. Best Rgds, Ashish | Unified Comunication | MCTS | MCITP | Please remember to select option "Propose As Answer" if solution work for you | My posts hold no assurances, no promises, and they measured no rights.

you can refer to Elan's article as well: http://www.shudnow.net/2007/08/12/send-on-behalf-and-send-as/ Best Rgds, Ashish | Unified Comunication | MCTS | MCITP | Please remember to select option "Propose As Answer" if solution work for you | My posts hold no assurances, no promises, and they measured no rights.

Since you think the second issue is related to the first one, let’s focus on the first issue. I have the same question as DJ mentioned. What do you mean about “our users must manually open Global Address List in Outlook 2007 client”? When does the user open GAL in Outlook 2007 before? Also, do the three firms have the same domain address or different one, such as user1@contoso.com? Regards, NovakPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Greetings! Sorry for the delay response, we were upgrading our exchange 2007 to SP3 version this weekend. -We have one forest with two domains, 2003 forest level. -Before IT in our 2nd domain had installed exchange in their environment everything worked fine. Let me also mention that yesterday they have also upgraded their exchange to sp3. What do I mean, that I everything worked fine? By meaning that, if a user in our 1st domain clicked new message and click TO button it always stays at public folders, and you must manually select GAL if you want to resolve/check name-address, you didn't have to do that before :(. bostjanc

From the first question what I can think of is Outlook in Cache mode. The NK2 file in the Local machine might have wrong entry. So when the user goes to the GAL and select the user, they are getting the correct one. So next step would be to try with Outlook Online mode on the same machine or different machine with new profile. There cant be a corrupt GAL might be corrupt OAB. 1. Check if the user is able to download the OAB with out any errors. 2. Also enable the logging on the Exchange server for OAB generation and check if you are getting any error message. And regarding 2nd Question, looks like some DC/GC issues. Check if its the same thig is reproduceable in OWA.

If i open OWA and click new message and click button to, automatically by default it opens global address list. Outlook cache/online ? I don't know how do you run one or other way? All the users have a normally installed office 2007 and noone special parameters to run outlook in any other way...bostjanc

Hi, To display Global Address List automatically when launching Address Book, you can click Address Book and click Tools menu. Then, please select the “Start with Global Address List” option. Also, please select Global Address List under “When opening the address book, show this address list first” option. Regards, Novak Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

How can we achieve this globally? I looked in our msp installation file if we can choose this settings to edit our office2007 unattended installation but this options is not available in Office 2007 msp. Also I don't understand that this setting has been changed on all the clients in Outlook, it has worked before, but now suddenlly we must put this settings to all the clients? It has to be a reason for happening that.bostjanc