Help with reinstallation
Hi, Please help me. I have successfully installed and uninstalled Exchange 2007 SP1 recently. I need to reinstall now, but I am receiving a failure immediately upon installing organization prep. The error is.."An error occurred. The error code was 3221692464. The message was There is no such object on the server." Here is a portion of the ExchangeSetupLogs... ... [8/28/2008 9:52:03 AM] [2] Beginning Reinstall of Microsoft Exchange Organization-Level Container Object sub-component [8/28/2008 9:52:03 AM] [2] Entering CAtomOrgLevelCt:cReinstall [8/28/2008 9:52:03 AM] [2] Entering CBaseAtom(Microsoft Exchange Organization-Level Container Object):cRefreshDSObjects [8/28/2008 9:52:03 AM] [2] Entering CAtomOrgLevelCt:cAddDSObjects [8/28/2008 9:52:03 AM] [2] Creating Active Directory objects for Microsoft Exchange Organization-Level Container Object [8/28/2008 9:52:03 AM] [2] Creating Microsoft Exchange container [8/28/2008 9:52:03 AM] [2] Entering ScCreateExchangeCT [8/28/2008 9:52:03 AM] [2] Leaving ScCreateExchangeCT [8/28/2008 9:52:03 AM] [2] Creating Microsoft Exchange organization [8/28/2008 9:52:03 AM] [2] Entering CAtomOrgLevelCt:cCreateOrgCT [8/28/2008 9:52:03 AM] [2] Leaving CAtomOrgLevelCt:cCreateOrgCT [8/28/2008 9:52:03 AM] [2] Entering ScHavePermissionToCreateDSObject [8/28/2008 9:52:03 AM] [2] Leaving ScHavePermissionToCreateDSObject [8/28/2008 9:52:03 AM] [2] Configuring administrative rights [8/28/2008 9:52:03 AM] [2] Entering ScInstallLDIFScript [8/28/2008 9:52:03 AM] [2] Leaving ScInstallLDIFScript [8/28/2008 9:52:03 AM] [2] CControlAccessRightObject:cLookupGuid (f:\08.01.0240\sources\dev\admin\src\libs\logic\security2.cxx:1521) Error code 0XC0072030 (8240): There is no such object on the server. [8/28/2008 9:52:03 AM] [2] CControlAccessRightObject:cConfigureAce (f:\08.01.0240\sources\dev\admin\src\libs\logic\security2.cxx:1598) Error code 0XC0072030 (8240): There is no such object on the server. [8/28/2008 9:52:03 AM] [2] CExtendedRight:cConfigureAce (f:\08.01.0240\sources\dev\admin\src\libs\logic\security2.cxx:1689) Error code 0XC0072030 (8240): There is no such object on the server. [8/28/2008 9:52:03 AM] [2] CAce:cInit (f:\08.01.0240\sources\dev\admin\src\libs\logic\security2.cxx:2004) Error code 0XC0072030 (8240): There is no such object on the server. [8/28/2008 9:52:03 AM] [2] CAce:cInitArray (f:\08.01.0240\sources\dev\admin\src\libs\logic\security2.cxx:2533) Error code 0XC0072030 (8240): There is no such object on the server. [8/28/2008 9:52:03 AM] [2] CAtomOrgLevelCt:cAddDSObjects (f:\08.01.0240\sources\dev\admin\src\udog\exsetdata\components\server\a_orglevelct.cxx:379) Error code 0XC0072030 (8240): There is no such object on the server. [8/28/2008 9:52:03 AM] [2] Leaving CAtomOrgLevelCt:cAddDSObjects [8/28/2008 9:52:03 AM] [2] CBaseAtom:cRefreshDSObjects (f:\08.01.0240\sources\dev\admin\src\udog\setupbase\basecomp\baseatom.cxx:1476) Error code 0XC0072030 (8240): There is no such object on the server. [8/28/2008 9:52:03 AM] [2] CAtomOrgLevelCt:cReinstall (f:\08.01.0240\sources\dev\admin\src\udog\exsetdata\components\server\a_orglevelct.cxx:169) Error code 0XC0072030 (8240): There is no such object on the server. [8/28/2008 9:52:03 AM] [2] Leaving CAtomOrgLevelCt:cReinstall [8/28/2008 9:52:03 AM] [2] mode = 'Reinstall' (61955) CBaseAtom:cSetup (f:\08.01.0240\sources\dev\admin\src\udog\setupbase\basecomp\baseatom.cxx:535) Error code 0XC0072030 (8240): There is no such object on the server. [8/28/2008 9:52:03 AM] [2] ScSetupAtom (f:\08.01.0240\sources\dev\admin\src\udog\exsetdata\exsetds.cxx:897) Error code 0XC0072030 (8240): There is no such object on the server. [8/28/2008 9:52:03 AM] [2] Leaving ScSetupAtom [8/28/2008 9:52:03 AM] [2] [ERROR] An error occurred. The error code was 3221692464. The message was There is no such object on the server.. [8/28/2008 9:52:03 AM] [1] The following 1 error(s) occurred during task execution: [8/28/2008 9:52:03 AM] [1] 0. ErrorRecord: An error occurred. The error code was 3221692464. The message was There is no such object on the server.. [8/28/2008 9:52:03 AM] [1] 0. ErrorRecord: Microsoft.Exchange.Management.Deployment.ExsetdataException: An error occurred. The error code was 3221692464. The message was There is no such object on the server.. [8/28/2008 9:52:03 AM] [1] [ERROR] An error occurred. The error code was 3221692464. The message was There is no such object on the server.. [8/28/2008 9:52:03 AM] [1] Setup is halting task execution because of one or more errors in a critical task. [8/28/2008 9:52:03 AM] [1] Finished executing component tasks. [8/28/2008 9:52:03 AM] [1] Ending processing. [8/28/2008 9:55:16 AM] [0] End of Setup [8/28/2008 9:55:16 AM] [0] ********************************************** Thanks,
August 28th, 2008 11:04pm

Clarify: unable to reinstall exchange 2007 after uninstalled it, right? Collect info: 1. Can you describe your environment? And, its a product or VM environment? 2. Any error info in the application log? 3. This failed PC, is it a DC or member server? Troubleshooting: 1. Checked Dcdiag and Netdiag [dcdiag >dcdiag.txt | netdiag >netdiag.txt] 2. Launch ADSIEditor, check if you had removed CN=Microsoft Exchange and all other related entries 3. If its a member server, Disjoint and rejoin it into domain back after resetting its computer account in the ADUC <right-click its computer account->reset account> 4. Now run Setup.com /PrepareLegacyExchangePermissions->Setup.com /PrepareSchema->Setup.com /PrepareAD->Setup.com /Preparedomain Notes: post the error info if you get Resources: Exchange 2007 Permissions: Frequently Asked Questions Plan for Exchange Server 2007 Deploy Exchange Server 2007
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September 1st, 2008 6:30am

Hi James, Thanks for the reply. Sorry this response is so late. 1) The environment is a single 2003 DC environment in Windows 2003 for both Forest and Domain functional environment. This is a new implementation. There were no previous Exchange Mail implementations. 2)I did not find any errors in the Application Log. 3) The failure occurs on a new, domain, member server running Server 2008 x64 edition. Troubleshooting: I have removed the member-server from the domain and reset the AD account and Rejoined the Server to the domain. Here is what I receive in the when attempting AD prep from the command-line.(Setup.com /PrepareAD). Prior to execution of the command, I removed CN=Microsoft Exchange using ADSIedit. Are there any other entries that need to be removed as well? Thanks, Marc >setup.com /PrepareAD Welcome to Microsoft Exchange Server 2007 Unattended Setup Preparing Exchange Setup No server roles will be installed Performing Microsoft Exchange Server Prerequisite Check Organization Checks ......................... COMPLETED Configuring Microsoft Exchange Server Organization Preparation ......................... FAILED An error occurred. The error code was 3221692464. The message was There is no such object on the server.. The Exchange Server Setup operation did not complete. For more information, visi t http://support.microsoft.com and enter the Error ID. Exchange Server setup encountered an error. Here are the results from netdiag... Computer Name: xxxx DNS Host Name: xxxx.xxxx.local System info : Microsoft Windows Server 2003 (Build 3790) Processor : x86 Family 15 Model 4 Stepping 1, GenuineIntel List of installed hotfixes : Netcard queries test . . . . . . . : Passed Per interface results: Adapter : LAN Netcard queries test . . . : Passed AutoConfiguration results. . . . . . : Passed Default gateway test . . . : Passed NetBT name test. . . . . . : Passed WINS service test. . . . . : Skipped There are no WINS servers configured for this interface. Global results: Domain membership test . . . . . . : Passed NetBT transports test. . . . . . . : Passed List of NetBt transports currently configured: NetBT_Tcpip_{D68668F5-25E0-49E2-920B-D68C41074791} 1 NetBt transport currently configured. Autonet address test . . . . . . . : Passed IP loopback ping test. . . . . . . : Passed Default gateway test . . . . . . . : Passed NetBT name test. . . . . . . . . . : Passed Winsock test . . . . . . . . . . . : Passed DNS test . . . . . . . . . . . . . : Passed PASS - All the DNS entries for DC are registered on DNS server 'xxx.xxx.xxx.xxx' and other DCs also have some of the names registered. Redir and Browser test . . . . . . : Passed List of NetBt transports currently bound to the Redir NetBT_Tcpip_{D68668F5-25E0-49E2-920B-D68C41074791} The redir is bound to 1 NetBt transport. List of NetBt transports currently bound to the browser NetBT_Tcpip_{D68668F5-25E0-49E2-920B-D68C41074791} The browser is bound to 1 NetBt transport. DC discovery test. . . . . . . . . : Passed DC list test . . . . . . . . . . . : Passed Trust relationship test. . . . . . : Skipped Kerberos test. . . . . . . . . . . : Passed LDAP test. . . . . . . . . . . . . : Passed Bindings test. . . . . . . . . . . : Passed WAN configuration test . . . . . . : Skipped No active remote access connections. Modem diagnostics test . . . . . . : Passed IP Security test . . . . . . . . . : Skipped Note: run "netsh ipsec dynamic show /?" for more detailed information The command completed successfully Here are the results of dcdiag... Directory Server Diagnosis Performing initial setup: * Identified AD Forest. Done gathering initial info Doing initial required tests Testing server: Default-First-Site-Name\xxxx Starting test: Connectivity ......................... xxxx passed test Connectivity Doing primary tests Testing server: Default-First-Site-Name\xxxx Starting test: Advertising ......................... xxxx passed test Advertising Starting test: FrsEvent There are warning or error events within the last 24 hours after the SYSVOL has been shared. Failing SYSVOL replication problems may cause Group Policy problems. ......................... xxxx failed test FrsEvent Starting test: DFSREvent There are warning or error events within the last 24 hours after the SYSVOL has been shared. Failing SYSVOL replication problems may cause Group Policy problems. ......................... xxxx failed test DFSREvent Starting test: SysVolCheck ......................... xxxx passed test SysVolCheck Starting test: KccEvent ......................... xxxx passed test KccEvent Starting test: KnowsOfRoleHolders ......................... xxxx passed test KnowsOfRoleHolders Starting test: MachineAccount ......................... xxxx passed test MachineAccount Starting test: NCSecDesc ......................... xxxx passed test NCSecDesc Starting test: NetLogons ......................... xxxx passed test NetLogons Starting test: ObjectsReplicated ......................... xxxx passed test ObjectsReplicated Starting test: Replications ......................... xxxx passed test Replications Starting test: RidManager ......................... xxxx passed test RidManager Starting test: Services ......................... xxxx passed test Services Starting test: SystemLog An Warning Event occurred. EventID: 0x80000002 Time Generated: 09/02/2008 06:43:06 (Event String (event log = System) could not be retrieved, error 0x7e) An Error Event occurred. EventID: 0xC0040037 Time Generated: 09/02/2008 06:45:09 (Event String (event log = System) could not be retrieved, error 0x7e) An Warning Event occurred. EventID: 0x80000002 Time Generated: 09/02/2008 06:58:01 (Event String (event log = System) could not be retrieved, error 0x7e) ......................... xxxx failed test SystemLog Starting test: VerifyReferences ......................... xxxx passed test VerifyReferences Running partition tests on : ForestDnsZones Starting test: CheckSDRefDom ......................... ForestDnsZones passed test CheckSDRefDom Starting test: CrossRefValidation ......................... ForestDnsZones passed test CrossRefValidation Running partition tests on : DomainDnsZones Starting test: CheckSDRefDom ......................... DomainDnsZones passed test CheckSDRefDom Starting test: CrossRefValidation ......................... DomainDnsZones passed test CrossRefValidation Running partition tests on : Schema Starting test: CheckSDRefDom ......................... Schema passed test CheckSDRefDom Starting test: CrossRefValidation ......................... Schema passed test CrossRefValidation Running partition tests on : Configuration Starting test: CheckSDRefDom ......................... Configuration passed test CheckSDRefDom Starting test: CrossRefValidation ......................... Configuration passed test CrossRefValidation Running partition tests on : xxxx Starting test: CheckSDRefDom ......................... xxxx passed test CheckSDRefDom Starting test: CrossRefValidation ......................... xxxx passed test CrossRefValidation Running enterprise tests on : xxxx.local Starting test: LocatorCheck ......................... xxxx.local passed test LocatorCheck Starting test: Intersite ......................... xxxx.local passed test Intersite
September 4th, 2008 2:07am

Collect info: 1. Its a single domain and single site with one windows 2003 DC and one windows 2008 member server, right? 2. Whats the version of windows 2003, SP1? 3. What are the permissions of the user account who run this command? Troubleshooting: 1. Please try to run prepare with this format - setup /PrepareAD /OrganizationName: <organization name> Notes: Since you have removed Microsoft Exchange container, you must specify the org name 2. Please provide your setup log for further analysis. You also can send it to me 3. Can you describe the process of installation that you did at the first time? 4. You have installed Active Directory Domain Services remote management tools on windows server 2008, right? Can you reinstall it? [Microsoft Services File Transfer Website Password: zP@kpjIc7cd]
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September 4th, 2008 6:02am

Hi James, Collect info: 1) Correct. Single Site, Single Domain with 2003 DC and 2008 member-server. 2) Yes, the 2003 DC is SP1 3) The User account is part of the Enterprise Admins group and Domain Admins Group. Troubleshooting: 1) I have used this command labeling the Org name and have not had any success. 2) The setuplog is continues to list the same errors as listed above in my previous posting. I can provide the file again if needed. 3) The initial installation completed fine. I followed all the procedures in Technet Documentation. 4)I did have Active Directory Domain Services remote management tools installed. I have removed the tool and then rebooted. I now have it reinstalled. I attempted a "setup.com /PrepareAD /OrganizationName:<org name>" , and received the same error I always receive: Performing Microsoft Exchange Server Prerequisite Check Organization Checks ......................... COMPLETED Configuring Microsoft Exchange Server Organization Preparation ......................... FAILED An error occurred. The error code was 3221692464. The message was There is no such object on the server. Thanks, Marc
September 4th, 2008 11:53pm

Hi, Does anyone have an idea of what I can try to get this resolved? I have tried most of the suggestion from technet documentation and nothing appears to resolve the issue. TIA, Marc
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September 12th, 2008 1:30pm

We have a case open with microsoft on this exact issue and have for a couple days. Have you found a resolution or is this still open for you also? If we find an answer we will let you know.ThanksKyle
December 31st, 2008 12:33am

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