Helpdesk tool for managing user mailboxes
Hello, Here is my situation: We successfully migrated from Exchange 2003 to Exchange 2007 SP1. Our helpdesk staff is used to using Active Directory to create/disable mailboxes, create mail forwading, contact cards, etc.. Exchange 2007 removed this integration with Active Directory. We do not want the Exchange Tools installed on helpdesk staff machines. What solutions are out there for my environment?
May 6th, 2010 1:13am

Hello, Here is my situation: We successfully migrated from Exchange 2003 to Exchange 2007 SP1. Our helpdesk staff is used to using Active Directory to create/disable mailboxes, create mail forwading, contact cards, etc.. Exchange 2007 removed this integration with Active Directory. We do not want the Exchange Tools installed on helpdesk staff machines. What solutions are out there for my environment? There is a third part tool "Exchange Task 2007" which u can use to manage Exchange 2007 from ADUC console like u do with exchange 2003. Here is a very good article about this tool: Managing Exchange 2007 Recipients using the Active Directory Users and Computers MMC Snap-in So you either use built in exchange EMC or EMS to manage ex2007 or a third party tool like Exchange Task 2007. Regards,Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM) www.HostingController.com
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May 6th, 2010 1:30am

In Exchange Server 2007, the responsibility of managing recipients moves backs to Exchange Server. Recipients are now managed using the Exchange Management Console (EMC) or the Exchange Management Shell (EMS or "the shell"). There are no extensions to Active Directory Users & Computers (ADUC) console, and no Exchange Tasks in ADUC either. You can try Powershell Cmdlet for EX managments: http://www.msexchange.org/articles-tutorials/exchange-server-2007/management-administration/user-administration-exchange-2007-powershell-cmdlets.html Santhosh Sivarajan | MCTS, MCSE (W2K3/W2K/NT4), MCSA (W2K3/W2K/MSG), CCNA, Network+ Houston, TX http://blogs.sivarajan.com/ http://publications.sivarajan.com/ This posting is provided "AS IS" with no warranties, and confers no rights.
May 6th, 2010 8:00am

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