Home & Student 2013
I am in Brazil, and purchased MS Office H&S (English) online. I was given a product key, but when I enter the product key to initiate the download I receive this message.."This product is not intended for your identified region. Please
contact support for help". What do I do next????
August 8th, 2015 10:12pm
Please contact MSFT support
http://support.microsoft.com/ContactUs
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August 9th, 2015 12:26am
Hi Weaselnutz,
According to your description, this issue is called "regionalization". Microsoft has divided up the world into "regions". We cannot activate software bought a different region. Please see this thread that Mr. Rohn007 has made a detailed explanation.
I recommend you try the workaround:
Use VPN and make it appear as if connecting from us.
Reference:
Hope it's helpful.
George ZhaoTechNet Community Support
August 11th, 2015 10:39pm