Okay...I have wanted to ask this question for years but have felt it is so ignorant I have been too embarrassed. I now find that I must swallow my pride and ask it so that I can better support my users. How do you folks deal with large mailboxes in Exchange? I have several users over 7Gb and almost all are over 4Gb. We are a manufacturer and often exchange very large emails with customers with drawings and photos attached. Our customer and job completion process can take years from inception to completion therefore we reference and use old email years later on a regular basistherefore deletion is not an option (it also goes against SOX rules). I know very little about archiving email but understand that it takes the mail off the server and puts it onto the users machine. This is problematic because a vast number of our users rely on webmail where assumedly the archived messages would now be missing from. I cannot be the only one with these issueshow do you folks deal with these? Can you recommend a solution or even another resource to help? Thank you in advance for all of your help. -michael

Michael.There are 3rd party tools such as from Commvault, they archive the mail but place a so called "stub" record in the mailbox of the user. To the end-user this looks just like a normal mail in the inbox (only another icon I thought). When double-clicking the mail it just takes a few seconds before it is opened.Regards,Johanblog: www.johanveldhuis.nl

My-cool,how about installing mail archival system like GFI Mail Archier http://www.gfi.com/mailarchiver/ ?that is the only option that i know, and i also facing the same problem as you too with my Inbox user running above 2 GB. /* Support Engineer */