How to 'whitelist' incoming domain in Exchange 2007 - to prevent capture by Outlook Junk Mail
Our university has went "Live' this week with the new Live@edu offering from Microsoft. It has been reported that some of our student email arriving from our OutlookLive domain is going to Outlook Junk Mail. I understand that each user can add the student domain to Safe Senders, but I need a global solution to correct this problem. Our faculty will not proactively do this. I have the mail whitelisted through our McAfee appliances and am not experiencing a problem there. Also, I don't see the header parameters that Outlook uses so I'm not sure how the determine what score assignment is, and more importantly I don't know how in Exchange 2007 to improve our whitelist for Outlook Junk Mail. I'm running Exchange 2007 and do not use IMF -- I have McAfee spam appliances at the perimeter. Live@Edu support said these parameters provided the score: "X-SpamScore: " and "X-Spam-TCS-SCL. I do not see these, and Live@Edu support seemed unable to help me further with what I needed to do. It is imperative that our student mail flow uninhibited to our faculty and administration for the Live@Edu offering to be successful for us. Help appreciated. Thanks C Emmons
December 4th, 2009 7:05pm

Hi-One way to do this would be a transport rule. Create a transport rule which applies to messages from the student domain. For the action, use the Set SCL Value one and set it to a value of -1. Outlook will honor this.Are you sure those two headers aren't there? What happens if you pull the headers of a message from Live@EDU in Outlook? Paste a copy here if you want. If the headers are there then I would consider using them for your transport rule predicate instead.Active Directory, 4th Edition - www.briandesmond.com/ad4/
Free Windows Admin Tool Kit Click here and download it now
December 5th, 2009 5:42am

On Fri, 4-Dec-09 16:05:08 GMT, C Emmons wrote:m there. Also, I don't see the header parameters that Outlook uses so I'm not sure how the determine what score assignment is, and more importantly I don't know how in Exchange 2007 to improve our whitelist for Outlook Junk Mail. I'm running Exchange 2007 and do not use IMF -- I have McAfee spam appliances at the perimeter. So, it sounds like it's the Outlook Junk Mail filter, not Exchange,that's classifying the email as spam. If this is the case you have theoption to disable the filter with the MS Office tools. If you needhelp with that you should move your question to the appropriate forumwhere you'll get help from people that deal with that product.ppreciated. I don't know if those X-headers are in the set of headers thatExchange 2007 will allow from unauthenticated SMTP connections. Ifthey're present in the inbound email you should be able to set the SCLscore on the message to -1. IIRC the Outlook Junk Mail filter willhonor that score and bypass any of its own Smartscreen filters.FYI, if you have OL2007 and you're up to date on service packs androll-ups for MS Office, when you look at an email in Outlook's JunkE-Mail folder the "information message" will tell you if it wasOutlook's filter or a filter "other than the Outlook" was responsiblefor puttin the message in the folder.---Rich MatheisenMCSE+I, Exchange MVP--- Rich Matheisen MCSE+I, Exchange MVP
December 6th, 2009 12:32am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics