Hi,
We can't tell this from the user's Outlook, actually there is few we can do on the Outlook client about Online Archive. For questions about the Online Archive feature in Office 365, I suggest you post the question in Office 365 Community forum:
https://community.office365.com/en-us/f/
Regards,
Melon Chen
TechNet Community Su
Hi,
Yes Melon Chen is right. First you follow his suggestion and after that you can also refer the below mentioned steps: -
To set an archive policy:
- Right click the folder to which you want to assign an archive policy.
- From the pull down menu that appears, select Assign Policy.
- From the Archive Policy pull down menu, choose the archive policy you wish to apply.
Note: Using the procedure above, you may also set a retention policy that will automatically delete messages in custom folder after 1 month, 6 month or 1 year.
For more details and assistance to manage your archive folder in Office 365, follow this link: -
https://itservices.usc.edu/office365/archive/
Regards