I meet one issue about server response 'MoreAvailable" from Exchange Server 2007. In daily use of syncing of exchange server 2007, E2K7 server occasionally returns 'MoreAvailable' to EAS client. But there are nothing sync'd to device in this Sync command and next Sync command. Due to this, some issues are met:1, EAS device falls into a dead loop because of 'MoreAvailable'.2, Server will always return 'MoreAvailable', but doesn't return real data to device. It will lead that new email can not be synced timely.But sometimes, server can recover after while. Who can help me to resolve above problem? Or is it just server issue, will be update in later release?

Hi,What is the EAS client? Apple user?Base on my research,it could be a known issuewhich has been recorded.Please try to contact PSS to get better help.http://support.microsoft.com/select/Default.aspx?target=assistanceRegards,Xiu

How to contact PSS?What's the full name of PSS?

Hi,You can get the phone number from the link that I mentioned in my previous post.https://support.microsoft.com/oas/default.aspx?&c1=508&gprid=10926&&st=1PSS: Microsoft Product Support ServiceRegards,Xiu