Hi All

I have installed Certificates for SSL in Planning server machine for Planning Web services.While connneting to Server through excel-addin from client machine it is not connecting

Error is bleow:

"The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel" and then getting the following error

"The PerformancePoint Server System is currently unavailable"

I got it this is due to Certification not installed in client machine.

So i tried to install certificate through IE web browser ..i typed webservices links ..i.e https://servername:443 in address box

..not admin console link.Because if i connect to Admin console then i connect to Planning server it is not showing me the dialog box " Security Alert "

So typed direcly webservices in address box.Then "Security Alert" dialog box opened ,In that i clicked "View Certificate" button and installed manually.Then this problem solved.

But i want to check this is a way to install cerficate in the client machine or there is any other way to do it automatically...

Please help me to solve this..

Thanks

Abdul

Abdul,

The problem seems to be that the certificate authority that created your certificate is no trusted by Windows.... That process of installing the root certificate in the clients machines should not be needed if the ceritifcate is obtained from the right ceritifcate authority...

Where did you purchased your certificate from?

Regards,

Pablo Barvo - MSFT

Hi Pablo Barvo,

Thanks for reply.

Abdul

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u 18 hours 18 minutes ago

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM

Hi,

I am facing same problem but on some machine certificate is auto download and on other machine it is not downloaded with the error "The underlying connection was closed : could not establish trust relationship for the SSL/TLS secure channel"

Is there any specific setting in Windows or IE

Please help me.

• Edited by Vikram_u Tuesday, March 31, 2015 1:10 PM