Hello Team,

Please tell me how to remove grid line ....Whenever I open word file or any new file Grid line come itself like a table . Could you please help me to removing this.

Hi chotu24,

Please follow this steps to remove/hide Gridline

Select the Page Layout menu option=> All the way to the right you'll see "Align"=>The "View Gridlines" setting is in there. We also might custom the Gridline, please see the image below:

In additional, this issue occurred with all files, the custom settings have been stored with .normal.dotm file. If want to reset this behavior, please try to rename .normal.dotm file.

Run this:

Windows 8 or Windows 8.1, Windows 7 or Windows Vista:
ren %userprofile%\AppData\Roaming\Microsoft\Templates\Normal.dotm OldNormal.dotm

https://support.microsoft.com/en-us/kb/921541?wa=wsignin1.0

Regards,

George Zhao
TechNet Community Support

thanks for looking into this.

Issue still not resolved ...it seems this is not actually a grid line.

 this row even come when i open a blank word file. Please see below print shot

Hi,

Have you tried to rename Normal.dotm to OldNormal.dotm and then restarted Word? It might be helpful.

Regards,

George Zhao
TechNet Community Support

Yes...I did, 

renaming .dotm file & deleting registry entry both, but no luck

Hi chotu24,

Please try the methods of this KB and check they are helpful.

https://support.microsoft.com/en-us/kb/921541?wa=wsignin1.0

Regards,

George Zhao
TechNet Community Support

After delete the word options registry key It helped me

lete the Word Options registry key

The Word Options registry key stores those options that you can set in Word by changing menu options. The settings are divided into default settings and optional settings. Default settings are created during Setup. You can change the default settings by changing options in Word. Optional settings are not created during Setup.

To delete the Word Options registry key, follow these steps:

1. Exit all Office programs.
2. In Windows 8 or Windows 8.1, swipe in from the right edge of the screen, and then tap Search. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.) Typeregedit in the search box, tap or click Apps, and then tap or click Run. 
   Or, in Windows 7, Windows Vista or Windows XP, click Start, click Run, type regedit, and then click OK.
3. Locate the following registry subkey, as appropriate for the version of Word that you are running:
   Word 2013 HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Word\Options
   Word 2010 HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Options
   Word 2007 HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Options
   Word 2003 HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Options
4. Click Options, and then on the File menu, click Export.
5. Name the file Wdoptn.reg, and then save the file to the desktop.
6. On the Edit menu, click Delete, and then click Yes.
7. Exit Registry Editor.
8. Start Word.

If Word starts and works correctly, you have resolved the problem. The problem was a damaged Word Options registry key. Now, you may have to change several settings to restore your favorite options in Word. 

If the problem is not resolved, restore the original Word Options registry key. Then, see the "Rename the Normal.dot or Normal.dotm global template file" topic.

After delete the word options registry key It helped me

lete the Word Options registry key

The Word Options registry key stores those options that you can set in Word by changing menu options. The settings are divided into default settings and optional settings. Default settings are created during Setup. You can change the default settings by changing options in Word. Optional settings are not created during Setup.

To delete the Word Options registry key, follow these steps:

1. Exit all Office programs.
2. In Windows 8 or Windows 8.1, swipe in from the right edge of the screen, and then tap Search. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.) Typeregedit in the search box, tap or click Apps, and then tap or click Run. 
   Or, in Windows 7, Windows Vista or Windows XP, click Start, click Run, type regedit, and then click OK.
3. Locate the following registry subkey, as appropriate for the version of Word that you are running:
   Word 2013 HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Word\Options
   Word 2010 HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Options
   Word 2007 HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Options
   Word 2003 HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Options
4. Click Options, and then on the File menu, click Export.
5. Name the file Wdoptn.reg, and then save the file to the desktop.
6. On the Edit menu, click Delete, and then click Yes.
7. Exit Registry Editor.
8. Start Word.

If Word starts and works correctly, you have resolved the problem. The problem was a damaged Word Options registry key. Now, you may have to change several settings to restore your favorite options in Word. 

If the problem is not resolved, restore the original Word Options registry key. Then, see the "Rename the Normal.dot or Normal.dotm global template file" topic.

• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator 6 hours 16 minutes ago