Hello, I was trying to implement IMAP logging on exchange 2007. I followed the steps in the following article: http://technet.microsoft.com/en-us/library/aa997690.aspx Change the following line in the <appSettings> section from: <addkey="ProtocolLog" value="false" /> to: <addkey="ProtocolLog" value="true" /> I made this change, however IMAP server would not start with this change. I got the following error: The worker process crashes continuously on startup: C:\Program Files\Microsoft\Exchange Server\ClientAccess\PopImap\Microsoft.Exchange.Imap4.exe. The service will be stopped. So I changed it back to false, and it still won't start! I am getting the same errors. Help!

This is also showing in the log Faulting application microsoft.exchange.imap4.exe, version 8.2.176.2, stamp 4a8b5a44, faulting module kernel32.dll, version 5.2.3790.4480, stamp 49c51cdd, debug? 0, fault address 0x000000000000dd50.

I found that I had to edit the file with NOTEPAD and make sure UTF-8 encoding is selected; initially I used wordpad. I restored the edit backup file with notepad, made the change and now IMAP4 service starts.