Hi,
This is my scenario. I have just installed office 2014 for a client and set up outlook to use imap server. All was fine and working then after a day she noticed that her mail was not coming down to her system but she was receiving it on her phone? I got onto her system and although it showed connected. using the send receive button did not bring down the mail. "Synchronising" would flash up but no mail would arrive. I switched to "offline" and back to "Online" and the mail arrived. I have just had a call from my client saying it keeps doing this and that she has to switch offline/online to get her mail. Any ideas as to whats going on