Most users have a prohibit send quota of 512MB in our Exchange 2007 environment. A senior manager has breached that limit and can no longer send email. He is saying he urgently needs to send a message out immediately. Apart from asking him to delete messages/reduce the size of his mailbox, is the only solution to increase the send quota limit? I've heard this can take up to 2 hours to take effect due to Inf Store refresh time. Is there anyway to manually refresh the cache? Even on the Outlook side?

On Sun, 24 Apr 2011 23:33:38 +0000, Pancamo wrote: >Most users have a prohibit send quota of 512MB in our Exchange 2007 environment. A senior manager has breached that limit and can no longer send email. He is saying he urgently needs to send a message out immediately. Apart from asking him to delete messages/reduce the size of his mailbox, is the only solution to increase the send quota limit? I've heard this can take up to 2 hours to take effect due to Inf Store refresh time. Is there anyway to manually refresh the cache? Even on the Outlook side? 1. Move the mailbox to another database. 2. Stop and restart the MSExchangeIS service. You can shorten that cache-refresh interval: http://technet.microsoft.com/en-us/library/bb684892(EXCHG.80).aspx --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Also with Rich, Also use outlook in non cache mode to take it effect quickly, Also can ask him to use OWA if he want to send email soon. Anil

Hi, I also agree with the above. And thank Rich and Anil for sharing the replies. ThanksPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

On Sun, 24 Apr 2011 23:33:38 +0000, Pancamo wrote: >Most users have a prohibit send quota of 512MB in our Exchange 2007 environment. A senior manager has breached that limit and can no longer send email. He is saying he urgently needs to send a message out immediately. Apart from asking him to delete messages/reduce the size of his mailbox, is the only solution to increase the send quota limit? I've heard this can take up to 2 hours to take effect due to Inf Store refresh time. Is there anyway to manually refresh the cache? Even on the Outlook side? In addition to the previous answers, you can also start to move the mailbox to another database and then cancel the move. That should cause the IS to refresh the information of information for this user from the AD. That takes a lot less time than actually moving the mailbox. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP