I am not a teckie so I may not be on the correct place to pose this request for help. I downloaded QQ International several months ago and it has been working fine until recently. Now, whenever I try to open the program I get the message "Initialization Failure 0x0000005". I have removed and reinstalled the program with no change to the message. I really need to use this program to keep in touch with my friends in China. Please tell me what I need to do to get this working again.

Thanks for any assistance you can provide!

Hi,

This IT Professional forum is specific to the Microsoft Office 2010, I'd recommend you contact the support for QQ to get further assistance.

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Steve Fan
TechNet Community Support