Please help me install/setup my printer.  Just got a new computer which has Windows 10.  I need to install/setup my printer and it does not provide the option or the download for this version.  I desperately need to use my computer.  Thanks. My printer is a Brother MFC-490CW and the serial number is: D9F269926.

Hi Sir,

I noticed that you have cross posted in server forum of TechNet. Since Windows 10 is released day, there are only a few drivers out there that has been designed for Windows 10. But we can still use the drivers for Windows 8/8.1.

You can see this thread:

https://social.technet.microsoft.com/Forums/en-US/f4ecf7b2-baf0-48a0-98c9-8c6caf47eb00/installation-of-mfc490cw?forum=WinPreview2014Setup#f4ecf7b2-baf0-48a0-98c9-8c6caf47eb00

PS: This issue a forum about Office, you'd better follow/reply in Windows 10 forum

Regards,

George Zhao
TechNet Community Support

Hi Sir,

I noticed that you have cross posted in server forum of TechNet. Since Windows 10 is released day, there are only a few drivers out there that has been designed for Windows 10. But we can still use the drivers for Windows 8/8.1.

You can see this thread:

https://social.technet.microsoft.com/Forums/en-US/f4ecf7b2-baf0-48a0-98c9-8c6caf47eb00/installation-of-mfc490cw?forum=WinPreview2014Setup#f4ecf7b2-baf0-48a0-98c9-8c6caf47eb00

PS: This forum is talking about Office, you'd better follow/reply in Windows 10 forum

Regards,

George Zhao
TechNet Community Support

Thank you very much for your assistance.  It worked.  First time using the forum so I apologize for entering my question/request in the other forums.  Didn't know which was the correct one.  Thanks again for your help.

Michelle