I am having various issues that seem to spawn from having O365 (C2R) and Visio 2013 Standard Volume (MSI) installed on the same computer. I have put a great deal of time and research into resolving this to no avail.

I have determined the solution is to install O365 as an MSI or Visio as C2R. However, I cannot find an MSI installer for O365. That leaves installing Visio as a C2R, which is plausible using ODT.

So, I downloaded the latest ODT (15.0.4747.1000) and followed various guides to setup the installation. My configuration file is as follows:

<Configuration>

<Add SourcePath="%userprofile%\desktop\Office Issues" OfficeClientEdition="32" >
    <Product ID="VisioStdVolume">
      <Language ID="en-us" />
    </Product>
  </Add>

  <!--  <Updates Enabled="TRUE" UpdatePath="\\Server\Share\" /> -->

<Display Level="FULL" AcceptEULA="TRUE" />

<Logging Level="Full" Path="%userprofile%\desktop\Office Issues\Logs" />

  <!--  <Property Name="AUTOACTIVATE" Value="1" />  -->

</Configuration>

From an elevated command prompt, I run the following command to download:

setup /download configuration.xml

Once that has finished, I then run the following command to install:

setup /configure configuration.xml

The above commands and configuration file, paired together do nothing except generate a UAC prompt and create the following log file:

Timestamp	Process	TID	Area	Category	EventID	Level	Message	Correlation
08/26/2015 16:39:17.175	SETUP (0x470)	0x1694		Click-To-Run	amaxp	Medium	BaseConfigure::TryGetConfiguration: EULA's have been accepted.	
08/26/2015 16:39:17.178	SETUP (0x470)	0x1694		Click-To-Run	aoh85	Medium	AdminConfigure::HandleStateAction: Configuring an install/crosssell scenario.	
08/26/2015 16:39:17.178	SETUP (0x470)	0x1694		Click-To-Run	amb0r	Medium	BlockVolumeInstall::HandleStateAction: No console to write to. Creating one here.	
08/26/2015 16:39:17.178	SETUP (0x470)	0x1694		Click-To-Run	amb0s	Medium	BlockVolumeInstall::HandleStateAction: Freeing newly created console window.	
08/26/2015 16:39:17.179	SETUP (0x470)	0x1694		Click-To-Run	aoh72	Medium	ExitBootStateMachine::HandleStateAction: Bootstrapper workflow exiting with result: 0x0	
08/26/2015 16:39:17.179	SETUP (0x470)	0x1694		Click-To-Run Telemetry	aoh9z	Medium	AdminBootstrapper::Main: Installation came back with -2147467259.	
08/26/2015 16:39:17.181	SETUP (0x470)	0x1694		Logging Liblet	aqc99	Medium	Logging liblet uninitializing.	

I can get this whole process to work if I use the product ID "VisioStdRetail". Except that when I try to enter my key, Visio informs me it is a volume license key and will not work on the version of Visio I have installed.

I have read places that confirm the product ID "VisioStdVolume" as well as "VisioProVolume" no longer function with the configure switch but does with the packager switch. I can confirm that the packager switch does take me a step farther, and generates a package. This is great, but we do not have a virtual application environment set up to utilize this method.

So, by this point you may have already guessed it.. but... My issue is that I cannot get O365 and Visio to coexist on my computer! I need both of these programs installed and functioning properly (I have both installed, but Microsoft doesn't support it and for me it is not functioning). Is there any way to make this work?

Hi CodyjRoche,

We have definitely heard your frustration, and we're thinking about ways to make this scenario work better for our customers. Unfortunately, based on my research, we do not support the coexistence of an Office 2013 MSI and Office 2013 Click-to-Run installation on the same computer.

For example, a Visio 2013 installation from the Volume License Service Center (VLSC) is not supported when installed side-by-side with Office 365 ProPlus, because Visio 2013 is an MSI installation and Office 365 ProPlus is a Click-to-Run installation.

Reference:

https://support.microsoft.com/en-us/kb/2753630

Thus, we need both of the installation version is C2R or MSI, but Office 365 only has C2R version. I suggest you contact the Volume license customer service, explain the scenario to them and ask if they can provide some help:

https://www.microsoft.com/licensing/servicecenter/Help/Contact.aspx

Regards,

George Zhao
TechNet Community Support

Thanks for the reply George.Zhao!

I have reached out to Volume License Customer Service and am currently awaiting response.

Do you know if it is possible to use ODT with an extracted ISO's files to install as C2R? I have read a couple articles that mention they did this, but have not elaborated themselves in a manner that would allow me to replicated their results with Visio 2013 Standard.

Hi,

As far as I know, ODT is not support MSI version(ISO installation source), we can see the info with the download page. Do you mind sharing us some articles you have read? I'd like to read. Thanks.

Regards,

George Zhao
TechNet Community Support

This is the only one I can find again: https://www.reddit.com/r/PDQDeploy/comments/1z9vb9/deploying_office_2013_retailoem

Hi CodyjRoche,

I have read your link, this link showed "how to deploy The office 2013 oem/retail versions silently", but it still used MSI installation source. We can install one product and can't mix MSI and C2R.

Please wait for awaiting response from Volume License Customer Service Center.

Regards,

George Zhao
TechNet Community Support

I have waited for four business days for a response, when their email says they must respond in two. I don't think there is any interest in solving this issue.