Is that possible Exchange 2003 missed some emails in journal mailbox?
I found someone sent me an email successfully but not found in my mailbox and Exchange 2003's journal mailbox, but I found the recordin smtp log file. Is that possible Exchange 2003 missed some emails in journal mailbox?
August 31st, 2009 10:22am
Usually it doesn't miss, moreover it shows in smtp or message tracking then it should be delivered.
Do you have any outlook rule running on journal mailbox? Also see if you can find in dumpster, if it shows there then it must be deleted manuallysomehowor automatically by rules.Amit Tank | MVP Exchange Server | MCITP: EMA | MCSA: M | http://ExchangeShare.WordPress.com
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August 31st, 2009 10:59am
The journal mailbox does not have any rule for deletion. The followingshow the smtp log, but I really not found the email.
219.76.95.3
wcppop01.icm.netvigator.com
4/26/2009
10:13:07
SMTPSVC1
EXCHANGE1
192.168.1.3
0
44
47
250
0
MAIL
-
+FROM:<xyz@xyz.com.hk>
219.76.95.3
wcppop01.icm.netvigator.com
4/26/2009
10:13:14
SMTPSVC1
EXCHANGE1
192.168.1.3
6296
34
0
250
0
RCPT
-
+TO:<abc@abc.com.hk>
219.76.95.3
wcppop01.icm.netvigator.com
4/26/2009
10:13:14
SMTPSVC1
EXCHANGE1
192.168.1.3
391
3413
131
250
0
DATA
-
+<002001c9c614$895c8f80$6401a8c0@888tiger0f67e8>
219.76.95.3
wcppop01.icm.netvigator.com
4/26/2009
10:13:37
SMTPSVC1
EXCHANGE1
192.168.1.3
0
4
68
240
29844
QUIT
-
wcppop01.icm.netvigator.com
August 31st, 2009 11:44am
Mail seems quite old, 4/26/2009. Did it happen with any mail recently? If so...
Check it in message tracking logs also...
http://www.msexchange.org/tutorials/The_Exchange_Message_Tracking_Center_or_How_to_Save_Your_A_in_a_Pinch.html
http://www.msexchange.org/tutorials/Exchange-2003-Message-Tracking-Logging.html
And the dumpster items to see if the mail is available there. If it shows in "Recover Deleted Item" that means shomhow it is getting deleted...
http://www.msexchange.org/tutorials/Recovering-Deleted-Items-Exchange-Server-2003-Part1.html
Amit Tank | MVP Exchange Server | MCITP: EMA | MCSA: M | http://ExchangeShare.WordPress.com
Free Windows Admin Tool Kit Click here and download it now
August 31st, 2009 11:58am
I need this email because the content of this is about some legal problem.
August 31st, 2009 12:34pm
Well, if you don't see mail in mailbox then you can recover it either from Recover Deleted Items (aka dumpster) before deletion of 7 days (by default setting is 7 days if you didn't change) or after deletion of 7 dasy you need to restore if from backup.
Does it show in Recover Deleted Item? If so, you can easily recover.
http://www.msexchange.org/tutorials/Recovering-Deleted-Items-Exchange-Server-2003-Part1.html
Otherwise you need to restore the data from backup.
http://support.microsoft.com/kb/824126Amit Tank | MVP Exchange Server | MCITP: EMA | MCSA: M | http://ExchangeShare.WordPress.com
Free Windows Admin Tool Kit Click here and download it now
August 31st, 2009 12:43pm
I am sure the email was not deleted in the journal mailbox. Becuase I will archive it everyday for last day and I will not open both archive file and the journal mailbox.
August 31st, 2009 1:50pm
i got same problem.
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October 15th, 2009 9:19am