MSExchangeDiagnostics 1039 since installing CU7
I get this at boot and when restarting the Microsoft Exchange Diagnostics service ever since I updated to CU7. Anyone know anything about this?
Log Name: Application
Source: MSExchangeDiagnostics
Date: 12/19/2014 12:30:09 PM
Event ID: 1039
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: Server.contoso.com
Description:
Failed to detect the bitlocker state for EDS log drive 'C:\'.
Exception
System.Management.ManagementException: Invalid namespace
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementScope.InitializeGuts(Object o)
at System.Management.ManagementScope.Initialize()
at System.Management.ManagementObjectSearcher.Initialize()
at System.Management.ManagementObjectSearcher.Get()
at Microsoft.Exchange.Diagnostics.Service.DiagnosticsService.DriveLocked(String diagnosticsRootDrive)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeDiagnostics" />
<EventID Qualifiers="49156">1039</EventID>
<Level>2</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-12-19T19:30:09.000000000Z" />
<EventRecordID>68590</EventRecordID>
<Channel>Application</Channel>
<Computer>server.contoso.com</Computer>
<Security />
</System>
<EventData>
<Data>C:\</Data>
<Data>
Exception
System.Management.ManagementException: Invalid namespace
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementScope.InitializeGuts(Object o)
at System.Management.ManagementScope.Initialize()
at System.Management.ManagementObjectSearcher.Initialize()
at System.Management.ManagementObjectSearcher.Get()
at Microsoft.Exchange.Diagnostics.Service.DiagnosticsService.DriveLocked(String diagnosticsRootDrive)</Data>
</EventData>
</Event>
-
Edited by
MnM Show
Saturday, December 20, 2014 3:00 AM
December 20th, 2014 5:16am
Description:
Failed to detect the bitlocker state for EDS log drive 'C:\'.
Hi MnM,
Did you install bitlocker in your exchange server?
If you disabled this 3rd party software, how about the result?
Best regards,
December 23rd, 2014 12:53pm
No I did not enable bitlocker and what 3rd party software are you referring to?
December 23rd, 2014 8:23pm
Hi MnM,
The 3rd party software is referring to something which could encrypt the hard drive, like some anti-virus.
Best regards,
December 24th, 2014 6:19am
Niko
This is wrong. This is not the actual issue. I too get this on all my Exchange 2013 servers (running Windows 2012 R2 fully windows updated) on Exchange 2013 CU7 ONLY
I dont have bitlocker, never had, never will and don't have any Anti Virus or similiar
The error message is misleading because its checking for BitLocker since Exchange 2013 CU7 is deployed. I guarantee if you build a Windows 2012 R2 Server and install Exchange 2013 CU7 on it fresh you will also get this error.
I too get it to the Original Poster, so its not just you
Andy
January 3rd, 2015 4:09pm
Same issue here.
I am managing 4 different Exchange 2013 organizations, CU7 is installed on all servers and the issue exists on every server.
Regards
Peter
January 7th, 2015 3:47pm
Same issue on Exchange 2013 CU6 with Security Update (KB3011140) installed.
January 20th, 2015 4:55pm
Same here. Looks like a CU7 bug - causing service to crash
The Microsoft Exchange Diagnostics service terminated unexpectedly.
February 3rd, 2015 10:45am
Same issue here CU7, haven't found solution yet.
February 19th, 2015 6:20am
Same issue here CU7, haven't found solution yet.
-
Proposed as answer by
Krisztián Major
Friday, February 27, 2015 10:30 AM
-
Unproposed as answer by
Krisztián Major
Friday, February 27, 2015 10:30 AM
February 19th, 2015 2:15pm
Same here 3 Exchange 2013 CU7 installs on 2012R2...
February 22nd, 2015 10:10am
Same here.
One clean install of CU6, two clean installs of CU7.
-
Edited by
Wouter Ooms
Thursday, February 26, 2015 1:39 PM
February 26th, 2015 4:39pm
I think your solution krisztian major is for complete different problem than the asked question
February 27th, 2015 7:05am
Try install the Bitlocker-Driveencryption feature in the server manager. It's not necessary to enable Bitlocker but it must be installed for some reason.
This should resolve the issue.
February 27th, 2015 12:48pm
February 27th, 2015 1:30pm
I had the same 1039 error in Application log along with 7031 Exchange Diagnostics service crash in the system log and since I applied that fix the service is no longer crashing and also stopped the 1039 error in the application log.
If you have no 7031 service crash then it is a different issue alright.
March 5th, 2015 7:52am
Hey all,
I know this is not a "fix" but it will stop the events from appearing.
In the Microsoft.Exchange.Diagnostics.Service.exe.config file, usually located under: C:\Program Files\Microsoft\Exchange Server\V15\Bin\, change the DriveLockCheckEnabled to false.
<add key="DriveLockCheckEnabled" value="false" />
Restart the Microsoft Exchange Diagnostics service.
Hope this helps :)
Mike
-
Proposed as answer by
Mike R Carter
Wednesday, August 12, 2015 2:09 AM
August 12th, 2015 2:03am
Great to hear Peter, thanks for the feedback. :)
Mike
August 28th, 2015 2:23am