MS Office / Outlook User
Why can't I assign a color category to an email/Calendar event in Outlook 2013?  This was a problem with Outlook 2010.   Prior to upgrading to Windows 8, I was able to utilize the Categories in Outlook 2010.   Will Windows 10 fix this problem? 
August 3rd, 2015 10:20am

Hi,

Do you mean this issue also doesn't happen with Outlook 2010 before upgrading to Windows 8?

Which type of email account are you using? POP3, IMAP or Exchange? Please note that categories are not supported by IMAP protocol. Maybe you were using another protocol (such as POP3) to configure your email account in Outlook before upgrading to Windows 8. If this is the case and you need to use categories, you need to use a POP3 account instead or move the messages to a local pst file.

If I've misunderstood something, please feel free to let me know.

Regards,

Steve Fan
TechNet Community Support

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August 19th, 2015 10:48pm

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