As of today MS Outlook crashes within a minute or two of being open.  It simply says that it's looking for a resolution to the issue and then prompts me with "Microsoft will contact you at a later date when a solution is found."  Terribly infuriating.  I've installed MS Office 365 about a month ago and everything was working fine until today.  Tried restarting my Surface Pro and it didn't do anything to help the problem.

It seems that you are using Outlook 2013 in Surface Pro. For the crash issue, most of this issue is caused by add-ins confliction. Please try to run Outlook with safe mode swtich to check the result.

Press shortcut of keyboard Win + R and then type "Outlook.exe /safe" in search bar.

We may also create a new profile to check if the crash issue would be gone. Thanks.

Tony Chen
TechNet Community Support

• Marked as answer by Max MengMicrosoft contingent staff, Moderator Monday, May 20, 2013 2:02 AM

I'm having the exact same problem.  Office 365 on Windows 8 Pro x64, running on a Fujitsu Stylistic Q702 as well as severl Fujitsu Lifebook T4220s.  Each of these machines crashes within seconds of opening Outlook, disabling add-ins does nothing, and Outlook crashes even when loaded with the Outlook.exe /safe startup switch.

Same issue, outlook 2013 closes and reopens every minute or less.  Horrible.  Does it in safe mode as well.  I've changed the hard drive, uninstalled and reinstalled, deleted and recreated profile, nothing fixes this.  What can be done? 

Same problem on a Dell Studio XPS 8100 desktop running a very recent clean install of Windows 8.1 x64 with Office 365/2013 subscription x86.  Have disabled all add-ins, run the Office repair tool to re-install Outlook, created a new .ost file and it still freezes in normal & safe mode.  It crashes many times eaxh day and is a real pain in the BS.  Here is output for today's mose recent crash from OffCAT:

Faulting application name: OUTLOOK.EXE, version: 15.0.4551.1004, time stamp: 0x5253ab76
Faulting module name: OUTLOOK.EXE, version: 15.0.4551.1004, time stamp: 0x5253ab76
Exception code: 0xc0000005
Fault offset: 0x0032b1e6
Faulting process ID: 0x1140
Faulting application start time: 0x01ceef1ded43375f
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Report ID: af5ce07a-5b11-11e3-bebd-a4badbe795f8

Any ideas on a solution from MS would be very welcome as I am totally disillusioned with Office 365 - seems like huge mistake & a real dog as I never had these issues with office 2000, 2003, 2007 or 2010.

Thanks.

I am still having major problemes with Outlook 2013 crashing many times each day with some crashes requiring terminarion from Task Manager.  All this after a re-install from .msi file. 

I have met other having the same trouble and I also ran into an IT manager for a large Australian corporate who said that he has been very disappointed with the reliability of Outlook 2013 which forms part of the subscription based Office 365.

No solution in sight from Micr

Were you able to fix this I'm having same problems

Check to see if your Outlook profile is corrupted or you have an issue with your PST file using Microsoft Outlook Inbox Repair Tool.  

We have 11 Fujitsu Lifebook 732s here in our office and this has been a recurring problem with outlook and it seems to be a compatibility issue with the lifebook.  They were purchased before I started working with teh company and I can say in the last two years of working with them i'd never recommend them to anyone, and our doctors would agree.  Our EHR vendor recommended them, but in regards to the outlook problem you can go to programs and do a repair on outlook and it will fix it for a while but then usually 2-3 months later it becomes corrupt again and I repeat.  Have not found a permanent fix yet but this at least is the temporary fix. 

Some of our vendors say the same thing to me as well, they have said every client that has a life book once they start having problems in stead of trying to fix them they just replace them, said bout 20% of them just fail one thing after the other and its not worth the time or man hours that need put into them to figure out how to fix them.  So far I've been able to patch ours up but next year they will be three years old and i'm definitely looking to get them out of here.