Hi
I'm just newly installed Exchange 2013 in my test environment which running in VM mode. Installation success and I can access OWA, ECP and so on..

However, all my mail sent to internal users are stuck in drafts. 

I did check Internal DNS lookup properties on EAC and change it to local DNS server but emails still stuck inside draft.

Appreciate your help.

Regards,
Billy               

Hi Billy,

Thank you for your question.

Did this issue occur on OWA?

By default, after Exchange 2013 install, we could send/receive email in internal without any configurations.

We could make sure Exchange services are running on Exchange server. if they are running, we could restart the Microsoft Exchange Transport service.

If there are any anti-virus on client and server, we could disable it to check if the issue persist.

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim

Hi Billy,

Go to the following settings and see the changes done here helps?

Hi Jim,

Thanks for your reply. All Exchanges services was started and running.

Yes, this issue happen on OWA. I haven't try on Outlook though.

There is NO anti-virus installed on the Exchange server.

What else I should check on?

Thanks and regards,

Billy

Hi,

Yes, it's point to local DNS server as shown below.

Thanks and regards,

Billy

Hi Billy,

Thank you for your question.

We could use get-servercomponentstate to check all server component state is active:

https://technet.microsoft.com/en-us/library/jj218713%28v=exchg.150%29.aspx

then restart the Microsoft Exchange transport service and logon OWA on Exchange server to check if the issue persist.

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim

Hi,

Mails is stuck in draft through Owa. 

Login to ecp and click on the server option and check the internal dns and external dns mention or not. after that restart the server.

Test-ServiceHealth execute this command that all the services are running.

Regards,

Exchange Support

Hi,

we could restart the service of  Microsoft Exchange Mailbox Transport Submission to check if the issue persist.

We could create a new database then create a new email account to check if email could be sent.

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim