I needed to run eseutil and isinteg on one of our mailbox databases(db1). Before I ran maintenance we moved the users to a new database(db2). Once maintenance was finished I moved the users back to db1.Now when any user indb1 needs to view there tasks it shows as loading (but never loads). I've tried moving the users back to db2 but the error follows them. Also any messages read in Outlook are not showing up as read on there blackberry devices.Users on the other databases are not effected (total of 6 db's).I just tried removing my mailbox from Exchange and creating a new mailbox and that fixed the problems (not a practical solution for 30 mailboxes with approx 35GB of data). Does anyone have any suggestions. Thanks, D

Hi, How did you move the mailbox, via Exchange Task Wizard Or Exmerge.exe? During the move, a detailed move mailbox report log is generated. You can find this report is in XML format and is saved in the drive :\Documents and Settings\ Profile \My Documents\Exchange Task Wizard Logs folder. Please check that report to see whether any error generated there. Besides, you may follow the steps listed in the below article to troubleshoot this issue. Moving mailboxes in Exchange Server 2003 http://support.microsoft.com/kb/821829 Administrator Program Dump Files (Admindmp.txt) http://support.microsoft.com/kb/199412 Also, please try to collect any related error event in the event viewer and then post here. Regards, Xiu

What did you do with eseutil? I mean what switch did you use.

I ran eseutil /p then eseutil /d. Then I ran isinteg -s -fix -test alltests

I'm sorry I should have clarified..its an Exchange 2007 machine. I used EMC to move the mailboxes. Will EMC keep a log also? Here's some of the errors from event viewer. Event Type:ErrorEvent Source:ESEEvent Category:Database Corruption Event ID:448Date:7/25/2008Time:1:03:46 PMUser:N/AComputer:XCH1Description:MSExchangeIS (2460) First Storage Group: Data inconsistency detected in table Msg of database G:\Exchange Server\Mailbox\First Storage Group\FS-DB1.edb (71791,789933). Some mailboxes could not be moved because of corruption. Event Type:ErrorEvent Source:MSExchangeIS Mailbox StoreEvent Category:Move Mailbox Event ID:8507Date:7/25/2008Time:1:06:52 PMUser:N/AComputer:XCH1Description:Unable to move mailbox User1.A problem occurred while getting the properties for a message. Parent folder name: Sent Items; Message subject: Re: Fw: Resume for Lease Administrator Position; Error code: 0xfffffa0a. Run ISINTEG to check for any problem in the database "First Storage Group\FS-DB1". One more error message Event Type:ErrorEvent Source:MSExchange Search IndexerEvent Category:General Event ID:115Date:7/25/2008Time:2:52:02 PMUser:N/AComputer:XCH1Description:Mapi protocol handler encountered an unknown exception obtaining message content from : MDB 5fe3dcec-f5d8-44fb-9019-76c9061a24da, Mailbox bf519a7f-fba2-43a2-8c4f-f05158013740, DocumentID 1167645, EntryID System.Byte[]. The exception is: Microsoft.Mapi.MapiExceptionNotFound: MapiExceptionNotFound: Unable to open property 0x37010102 (Interface 0000000c-0000-0000-c000-000000000046, Options 0) with flags ReadOnly. (hr=0x8004010f, ec=-2147221233)Diagnostic context: Lid: 18969 EcDoRpcExt2 called [length=82] Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=194][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropOpenAttach [34] Lid: 27962 ROP: ropOpenStream [43] Lid: 17082 ROP Error: 0x8004010F Lid: 24673 Lid: 21921 StoreEc: 0x8004010F Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropOpenStream [43] Lid: 24633 Lid: 5076 StoreEc: 0x8004010F PropTag: 0x37010102 Lid: 28737 Lid: 7540 StoreEc: 0x8004010F PropTag: 0x37010102 Lid: 21569 Lid: 24641 StoreEc: 0x8004010F Lid: 23617 Lid: 5326 StoreEc: 0x8004010F Lid: 25025 Lid: 18881 StoreEc: 0x8004010F Lid: 1750 ---- Remote Context End ---- Lid: 31418 --- ROP Parse Done --- Lid: 25793 Lid: 23873 StoreEc: 0x8004010F Lid: 23097 Lid: 19001 StoreEc: 0x8004010F at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo) at Microsoft.Mapi.MapiProp.OpenProperty(PropTag propTag, Guid interfaceId, Int32 interfaceOptions, OpenPropertyFlags flags) at Microsoft.Mapi.MapiProp.OpenStream(PropTag propTag, OpenPropertyFlags flags) at Microsoft.Exchange.Search.MapiIterator.<GetContents>d__0.MoveNext() at Microsoft.Exchange.Search.MapiChunkSource.GetNextChunk(IntPtr chunk). For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Thanks, D

I usually just move all the mailboxes off the database, then dismount the database and delete the database file. When I remount the database file, a new empty database is created. I am not sure if this is a 'best practice', but it has always worked for me. Any Microsoft PSS folks want to comment on this?

Hi, Please follow the below steps to troubleshoot this issue. 1. Start OL in safe mode <Start->Run->fill in "outlook /safe"> 2. Create new OL profile for user <Control Panel->Mail->Show Profile->New> If the above steps do not help, then we need use MFCMAPI tool. 1. Use MFCMAPI to delete tasks folder, then Open OL with switch "/resetfolders" . a)Download MFCMAPI (Plus manual) http://www.microsoft.com/Downloads/details.aspx?familyid=55FDFFD7-1878-4637-9808-1E21ABB3AE37&displaylang=en b) Run MFCMAPI on a client workstation which has a affected user's profile c) "Session" Menu->"logon and display store table"->choose user's profile from pop-up window->double-click user's mailbox->open root container window->expand "IPM_SUBTREE"->right-click "task" and choose "delete folder" d) Start->Run->fill in "outlook /resetfolders". (This switch will recreate missing Task folder) Hope it helps. Xiu

When I open the root container window I don't see "IPM_SUBTREE" under the users mailbox. I see it under the public folders.

Hi, Can you find Task in the left pane in the Root Container Window,if yes,then please find "task" there and right click and select to "delete folder" Hope it helps. Xiu

Deleted the "task" folder but the problem still persists.

It looks like you have a sick database (or at least a sick mailbox) on your hands. Can you try and use Outlook to export the entire mailbox out to a PST file? Is anything left in the mailbox afterwards? I have seen similar problems but not in a long time. To solve them, I had to export as much of the mailbox content to PST as I possible could, then delete the mailbox and recreated it.

I exported all the mail to a PST file deleted the mailbox and recreated it and that worked. I also created a new mail DB and moved some of the effected mailboxes and that also worked. Very strange problem. Any ideas what could cause this? I personally think isinteg may have caused some of my troubles.